Business Process Analyst

Build an Aviation Career You’re Proud Of

Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.

Work with the latest technologies and techniques in the aviation industry to source materials, manage inventory, and coordinate logistics. You’ll ensure we have what we need to service our customers.

As a Business Process Analyst, you will develop and maintain a thorough understanding of business unit/functional group business processes, the information/data required and generated by these processes, and the computer application functionality required to make these processes cost-effective and efficient. This position is on-site located at our San Antonio, TX facility.

What you’ll do:

• Develop process metrics and identify opportunities for improving these metrics building IT solutions.
• Develop clearly written requirements documents and process flows through partnership with functional teams and technical teams.
• Conduct acceptance testing of new business systems and system enhancements to ensure programming has been done in accordance with detailed specifications.
• Monitor, maintain and adjust business systems and applications as required.
• Develop business process conversion and implementation plans for new systems or enhancements to existing systems.
• Develop informational literature and user manuals and assists in the development of training material for technology-based or other business solutions.
• Becomes an expert in the business process workflows by working closely with the business operational leaders in the shop
• Conducts workshops and lean events to facilitate value stream analysis and business process flow mapping.
• Seek out of the box solutions and challenges status quo to drive positive outcomes for the business.
• Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions.
• Carries out special projects as assigned.

Position Requirements:

• Must be authorized to work in the US
• Minimum of 5 years' experience as a business analyst or working in a similar role
• Thorough knowledge of business process redesign or reengineering
• Strong planning, organizational, analytical, interpersonal, leadership, decision making, oral and written communication skills
• Working knowledge of PCs in the current company operating system environment.
• Experience in business process management methodologies including process mapping, conducting lean events and value stream

Preferred Characteristics:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Manufacturing, MRO or aviation industry experience a strong plus
• Familiarity with writing basic SQL queries and data modeling experience
• Oracle ERP experience preferred
• Knowledge of Power BI or Tableau and other business reporting software.

Benefits that make life better:

• Comprehensive Healthcare
• 401(k) with 100% company match; up to 5% vested
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Life & AD&D Insurance
• Learning & Training opportunities

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