Business Operations Specialist - Data Analytics

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We’re looking for a/an to be part of Business Operations Specialist - Data Analytics making this/that happen.

Position Overview and Objective

The Business Operations Specialist – Data Analytics supports data-driven decision making across the organization by gathering, analyzing, and presenting operational data. This role is ideal for a detail-oriented early-career analyst who enjoys solving problems, building clear reports, and supporting stakeholders with actionable insights. The specialist will work closely with senior analysts, operations teams, and business partners to improve data quality, surface trends, and contribute to operational improvements.

Responsibilities

• Collect, clean, and validate data from multiple sources to support reporting and operational analysis

• Build dashboards, reports, and visualizations that communicate insights clearly to business partners

• Assist in analyzing trends, performance metrics, and operational gaps to support decision making

• Maintain regular operational reporting, ensuring accuracy and timely delivery

• Support cross-functional teams by gathering requirements and developing structured data outputs

• Collaborate with senior analysts on deeper statistical or predictive analysis projects

• Document data processes, metrics definitions, and reporting practices

• Identify areas where data automation or process improvements could increase efficiency

• Support data governance practices by following quality, privacy, and compliance standards

• Provide ad-hoc analysis to support business questions or operational reviews

Key Skills

• Proficiency in SQL and familiarity with data visualization tools such as Power BI, Tableau, or similar

• Strong analytical and problem-solving abilities with attention to detail

• Ability to transform complex data into clear summaries and actionable insights

• Working knowledge of Excel for data manipulation, formulas, and reporting

• Basic understanding of data models, metrics, and data quality concepts

• Strong communication skills, including explaining data findings to non-technical stakeholders

• Ability to work collaboratively with cross-functional teams

Key Competencies

• Demonstrates curiosity and a willingness to learn new tools and analytical methods

• Approaches problems with structure and seeks clarity when requirements are ambiguous

• Develops high-quality work with consistency and reliability

• Communicates clearly and adapts information to the audience

• Builds strong working relationships through responsiveness and teamwork

• Manages time effectively and handles multiple tasks with attention to detail

• Shows initiative in identifying small improvements to data processes

Experience & Requirements

• Bachelor’s degree in Data Analytics, Business, Statistics, Computer Science, or a related field; equivalent experience acceptable

• 1–3 years of experience in data analytics, business operations, reporting, or a similar function

• Experience with SQL and at least one data visualization tool

• Proficiency with Microsoft Excel

On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All India wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible annual leave, paid holidays and volunteer days
• Training and career development programs
• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing [email protected]. View our Hiring Page to learn more about our application process.

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.