Business Operations Program Manager, Global Business Planning, Supply Chain Management (IC4)

Key Responsibilities

• Partner with the VP of Global Business Planning and their leadership team to coordinate strategic priorities, operating rhythms, business reviews, and cross-functional initiatives.

• Translate leadership direction into actionable workplans with clear milestones, owners, dependencies, risks, decisions, and success measures.

• Drive program management for initiatives supporting global supply strategy, manufacturing capacity, strategic sourcing, supplier execution, data center delivery, inventory health, and infrastructure readiness.

• Coordinate daily, weekly, monthly, and quarterly execution cadences, including supply-and-demand reviews, supplier performance reviews, capacity planning forums, infrastructure readiness reviews, risk escalations, and executive business reviews.

• Gather, synthesize, and communicate program status, strategic risks, decision requirements, tradeoffs, and mitigation progress for executive and operational audiences.

• Develop executive-ready presentations, dashboards, scorecards, and meeting materials that provide clear visibility into supply availability, supplier performance, manufacturing readiness, delivery performance, capacity risks, inventory exposure, and overall program health.

• Track and analyze key operational metrics, including supplier commit attainment, capacity availability, manufacturing schedule adherence, on-time delivery, lead times, backlog aging, inventory turns, excess and obsolete inventory exposure, expedite cost, and infrastructure deployment readiness.

• Support strategic sourcing and supply-continuity efforts for critical technology categories, including GPUs, CPUs, memory, storage, networking, power systems, cooling, racks, and interconnect infrastructure.

• Partner with Engineering, Finance, Capacity Planning, Quality, Global Sourcing, Manufacturing, Logistics, and product teams to align supply-chain plans with OCI growth forecasts, infrastructure roadmaps, and customer commitments.

• Identify risks and dependencies early; coordinate mitigation actions across stakeholders; and escalate issues requiring leadership decisions.

• Support constrained-supply, allocation, and capacity-prioritization decisions by organizing scenario inputs, documenting assumptions and tradeoffs, tracking decisions, and following through on committed actions.

• Facilitate alignment among suppliers, contract manufacturers, sourcing, planning, logistics, warehouse operations, finance, engineering, quality, and infrastructure deployment teams.

• Maintain clear action logs, decision records, risk registers, and follow-up mechanisms that strengthen accountability and execution consistency.

• Identify opportunities to simplify reporting, reduce manual work, and improve operating efficiency through process standardization, automation, AI-enabled tools, and improved data visibility.

• Support continuous-improvement efforts that strengthen planning accuracy, supplier performance management, exception management, escalation paths, and end-to-end execution discipline.

Required Qualifications

• Bachelor’s degree in Business, Supply Chain, Operations, Engineering, or a related field; equivalent practical experience may be considered.

• 5+ years of experience in program management, business operations, supply chain, manufacturing operations, strategic sourcing, capacity planning, logistics, or a related field.

• Experience coordinating complex cross-functional programs with multiple stakeholders, dependencies, deadlines, and executive visibility.

• Strong ability to build and maintain program plans, track actions and risks, manage decision processes, and drive follow-through across teams without direct authority.

• Experience developing concise, executive-ready presentations, dashboards, business reviews, and status communications.

• Strong analytical skills and comfort working with operational data, metrics, forecasts, and reporting tools to identify trends, communicate tradeoffs, and support decisions.

• Excellent organizational skills, attention to detail, and ability to manage competing priorities in a changing global environment.

• Clear written and verbal communication skills, with the ability to tailor information for operational and executive leadership audiences.

• Strong collaboration and stakeholder-management skills across technical, operational, and business functions.

• Familiarity with global supply chain, materials management, manufacturing, fulfillment, inventory, capacity planning, or hardware operations.

• Proficiency with Microsoft PowerPoint, Excel, and collaboration tools; experience using AI or automation tools to improve productivity is a plus.

Preferred Qualifications

• Experience supporting a Vice President, senior leadership team, Chief of Staff, or business operations function.

• Experience in high-tech hardware, cloud infrastructure, AI infrastructure, external manufacturing, or complex global supply-chain environments.

• Familiarity with hyperscale data center infrastructure and the supply chains supporting semiconductors, compute platforms, networking, power, cooling, and data center deployment.

• Experience supporting strategic sourcing, supplier performance management, supply continuity, manufacturing capacity planning, order fulfillment, infrastructure deployment, or excess and obsolete inventory mitigation.

• Familiarity with supply-planning, ERP, inventory-management, procurement, capacity-planning, or reporting systems.

• Experience with Power BI, Oracle Analytics, Microsoft Copilot, ChatGPT Enterprise, Power Automate, or similar reporting and automation tools.

• PMP, Agile, Lean Six Sigma, or comparable program-management certification.