Business Operations & Program Management Support Analyst – Mid (PGS)

As a mid-level analyst, this individual proactively manages the administrative and operational tempo of a program office. This role develops and refines support processes to enhance efficiency and serves as a primary point of contact for operational matters. Work at this level involves independently performing the full range of assigned duties with minimal day-to-day instruction.

Duties May Include:

· Managing complex program schedules, coordinating multi-day events, and handling all travel arrangements and vouchers using government systems (e.g., DTS).

· Developing, implementing, and maintaining systematic processes for tracking government action items from assignment to closure, ensuring timely responses.

· Managing the flow of all official correspondence and program documentation for the office, including drafting, formatting, and coordinating responses for government signature.

· Administering and serving as the content manager for government collaboration sites (e.g., SharePoint), ensuring they are well-organized and up-to-date.