Business Operations Manager
CrowdStrike · Australia - Sydney ·
- Category
- Operations
- Experience
- 5+ years
CrowdStrike · Australia - Sydney ·
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
CrowdStrike is looking for a data driven Sales Intelligence Analyst to join our Sales Operations team. This individual will be a go-to-business partner for our executives and sales teams and will be responsible for delivering data led, actionable insights that result in:
Effective annual “go to market” planning (Plan the Business)
Trends, insights and actions for “in quarter execution” of the sales plan (Run the Business) and
Identifying processes, systems or organizational improvements and then planning and implementing these changes, often with cross functional and global teams (Change/Improve the Business)
This is an opportunity for the right candidate to advance their career with CrowdStrike as we expand rapidly.
What You’ll Do:
Help build and execute CrowdStrike’s Sales strategies in the APJ theatre with:
Work closely with Region Sales leaders to establish key business metrics aligned to sales strategies and priorities to drive growth
Facilitate Sales Forecasting activities in partnership with the Sales leadership team
Hold Sales accountable to follow CrowdStrike’s Opportunity Management Operating Principles and Salesforce Hygiene requirements
Customer & transactional data management, organization & hygiene
Prepare, provide and support operational, strategic & tactical reporting and presentations as required by business stakeholders
Provide leadership with data led insights into trends, gaps and opportunities to execute the plan (where to focus and why, progress metrics and reporting)
Drive effective onboarding and training of Operational Tools & Processes for sales reps
Partner with Revenue Optimization team to drive deal effectiveness, revenue optimization and execute CrowdStrike polices with cross-functional alignment with CPQ, Deal Desk, Finance, Renewals, Commissions, HR and Legal teams.
Sales Territory & Resource Planning:
Collaborate with APJ Sales Operations leader, HR, Finance and Sales Executives to plan coverage models and hiring plans
Support APJ Annual Operating Plan (AOP) and Capacity Planning in partnership with Sales leaders, Finance, HR, Territory Operations Organisation to build scalable capabilities that support APJ growth plans and revenue targets
Change and improve the business to enable effective growth and scaling resulting in Sales Effectiveness and “Easy to Do Business With”
Identifying, with data and root cause analysis areas for improvement
Participate in planning and implementing changes
Develop and enhance effective working relationships with global and regional functions across CrowdStrike to promote the effectiveness and efficiency of the APJ business in delivering value to customers and to the Company
Tech Savvy & Excited to Work in a Fast-Paced Start Up Environment:
Experience working both independently and in teams
A quick learner and flexible innovator who thrives on constant business evolution
Able to adopt and lead adoption of multiple technology tools
Project manage the roll out of reporting, systems and processes
What You’ll Need:
5+ years of experience in Revenue/Sales Operations, Sales, Finance, or related field
Bachelor’s degree in Business, Finance or another quantitative field
Relevant industry experience: High Tech, SaaS, Security
Relevant experience in Sales Operations, Finance or IT function
Experience with Salesforce.com required
MS Excel power user
Experience with Business Intelligence tools preferred (Tableau, Clari, Power BI)
Excellent verbal and written communication skills
Commercial acumen
Detail oriented and reliable with strong organisational skills
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
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Benefits of Working at CrowdStrike:
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
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