BUSINESS OPERATIONS DIRECTOR / COO

AVOLT is a Stockholm-based design studio with a team of around 10 people, creating products that combine Scandinavian design with everyday functionality. We sell internationally through our own e-commerce, Amazon, retailers, agents and distributors, while also working with architects, interior designers and hospitality partners across Europe, the US and beyond.

We are now looking for a Business Operations Director / COO to join our team in Stockholm and take a key role in the next stage of AVOLT.

THE ROLE

This is a broad and hands-on role at the center of the business, working closely with our CEO and other senior members of the team.

You will be responsible for making sure the business behind AVOLT works and continues to scale as we grow internationally.

The role covers areas such as:

• Business operations and company-wide projects

• Leading and developing our sales operations and back-office function

• B2B, distributor and agent operations

• Supply chain, purchasing and inventory

• 3PL, freight and international logistics

• Budgeting, forecasting and business follow-up

• Systems, data and automation

• New markets and international expansion

• Contracts, compliance and external partners

• Supporting the CEO and senior team in strategic and operational decisions

You will work closely across the company, particularly with sales, product development and our Sales & Operations Coordinator, as well as with our international distributors, agents and external partners.

Our Sales & Operations Coordinator manages much of the day-to-day operational flow across B2B and e-commerce, including order handling, invoicing, customer administration and coordination with our 3PL partners.

Your role is to own and develop the processes and systems behind this, solve more complex operational issues, and ensure the function can scale as AVOLT grows.

FINANCE & BUSINESS

You should be comfortable with numbers and understand how P&L, margins, inventory and forecasting connect to the wider business.

AVOLT operates through AVOLT AB in Sweden and its wholly owned US subsidiary, AVOLT Inc. The role involves understanding and coordinating the financial and operational flows across both entities, together with our external accounting and specialist partners.

Together with the CEO and senior team, you will work with budgeting, forecasting and business follow-up, using data to support decisions across the company.

This is not an accounting role. We work with external accounting firms and other specialists where it makes sense. What matters is that you understand the numbers, make sure we have control and can turn insights into action.

DIGITAL & AI

AVOLT is already a highly digital organization. Across the team, we use AI, automation and tools such as Claude Code, Lovable and ChatGPT to build our own solutions and improve how we work.

You won't be alone in this – it is already part of how we operate.

We're looking for someone who enjoys working this way and wants to take it further. You don't need to be a developer, but you should be technically curious and interested in building, testing and improving things yourself.

WHO WE ARE LOOKING FOR

We are looking for a curious, driven and humble person who wants to take responsibility and be part of building the next stage of AVOLT.

Ideally, you have spent a few years in a broad business or operations role at a growing international consumer, e-commerce or product company. You understand how e-commerce, wholesale, inventory, cash, margins, logistics and international expansion fit together.

You enjoy learning new things, solving problems and making things happen. You don't need to know everything from day one, but you should have relevant experience to build from and be motivated to keep learning and developing.

You thrive in an environment where the pace can be high, decisions sometimes need to be made quickly and everyone contributes to moving things forward. You are hands-on and comfortable switching between the big picture and the details – from strategic questions to rolling up your sleeves and getting things done.

Execution is an important part of our culture. We value people who take initiative, take ownership and turn ideas and decisions into action.

We think you are:

• Business-minded and commercially driven

• Strong with numbers and analysis

• Experienced in business operations

• Comfortable with supply chain, inventory and logistics

• Comfortable with finance without necessarily being a finance specialist

• Curious about systems, data, AI and automation

• Hands-on, pragmatic and unpretentious

• Proactive and comfortable taking initiative

• Someone who takes a high level of ownership and follows things through

An interest in interiors, design, craftsmanship or the creative process is a plus. Perhaps you are fascinated by materials, details and quality, or simply enjoy understanding how an idea becomes a finished product.

You will work closely with the CEO and other senior members of the team. This means a high level of trust, short decision-making processes and a genuine opportunity to influence the company.

Things are not always predictable – we test, adapt, make changes and learn along the way. We believe you should be comfortable with both successes and challenges and see both as a natural part of building a company.

We are looking for someone who wants to be genuinely involved – not simply fill a role, but contribute to developing the business and how we work.

The role will involve international travel, including trips to Asia and the US, so you should be comfortable travelling when the business requires it.

ABOUT AVOLT

We're a small team with an international business and ambitious plans for the coming years.

We want to stay lean as we grow and use great people, technology, AI, automation and strong external partners rather than building large departments.

The goal of this role is to make sure the business behind AVOLT works and scales, allowing us to continue growing internationally without adding unnecessary complexity or headcount.

For the right person, this is an opportunity to take significant responsibility, have a real influence on how AVOLT develops over the coming years and be part of our ambition to build a lasting Swedish design brand.

AVOLT is a Swedish-based design studio that develops, designs and markets objects that extend electricity to devices, deploying Scandinavian design for homes, offices, retail environments and public spaces.

MILESTONES:

• Reseller Network: Over 2,000 stores

• Market Presence: EU, Switzerland, US, UK, and South Korea

• Awarded with Red Dot and Swedish design prize