Business Intelligence Analyst (L2) Pilot Operations/Pre-Commercial

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

At Dexcom, our patient’s satisfaction is at the heart of everything we do. We strive to enable people to take control of their health—an enrichment of life that also extends to our patients’ friends, families, and significant others. This role requires a highly skilled candidate who moves fast, thrives in ambiguity and change, and can break down and solve complex problems while partnering cross‑functionally across organizations and processes.

The Operations Intelligence and Watson team are a highly agile team that embraces innovation to scale business analytic products primarily for Operations (Manufacturing, Engineering, Quality) and R&D. In this role, you will partner with data engineers and stakeholders to provide actionable insights and key operating metrics across Dexcom.

The Business Intelligence Analyst II supports Manufacturing Operations by delivering accurate, timely, and standardized analytics that enable data‑driven decision‑making across safety, quality, delivery, and cost. This role focuses on applying foundational BI competencies to develop dashboards, reports, and ad hoc analyses using established tools, data models, and governance standards.

Working under the guidance of Senior and Staff BI analysts, this role partners closely with manufacturing, engineering, quality, and operations teams to translate business questions into clear reporting and insights while developing deeper technical and analytical skills aligned to the BI Analyst competency framework

In addition, this role is expected to lead complex analytics and reporting efforts, oversee junior BI members, and support operational efficiencies and strategic planning through standardized, automated reporting and insights.

What makes you successful:

Where you come in: Business Intelligence Development & Reporting

• Develop and maintain basic to moderately complex dashboards and reports using approved BI tools (e.g., Tableau, Looker, Power BI) following enterprise BI standards and templates.
• Modify and enhance existing dashboards based on well‑defined business requirements and feedback from stakeholders.
• Validate reported metrics to ensure accuracy, consistency, and alignment with manufacturing definitions and operational KPIs.
• Perform initial troubleshooting of dashboard or data issues and escalate complex problems appropriately.

Data & SQL Development

• Write basic to intermediate SQL queries (joins, filters, aggregations) to support reporting and analysis needs.
• Compare query outputs to source system data to confirm correctness and completeness.
• Contribute to documentation of data sources, data definitions, and reporting logic used in manufacturing analytics.

Analytics & Statistical Fundamentals

• Apply descriptive statistics to summarize performance trends, variations, and operational patterns within Mesa manufacturing processes.
• Create basic comparisons, trend analyses, and SPC‑style visualizations with guidance from senior team members.
• Clearly articulate analytical findings and limitations to non‑technical stakeholders.

Manufacturing & Cross‑Functional Collaboration

• Partner with manufacturing, process engineering, quality, and operations teams to understand reporting needs and operational context.
• Support analytics initiatives tied to safety, quality, delivery, yield, and cost performance in Mesa operations.
• Document requirements, assumptions, and data logic to enable repeatability and operational consistency.

Continuous Learning & BI Maturity

• Build proficiency in BI tools, SQL, and cloud data platforms used within Manufacturing Operations.
• Learn and apply BI governance, data quality standards, and performance best practices.
• Incorporate feedback and coaching from senior analysts to improve technical quality and delivery effectiveness.

Required Qualifications

• Bachelor’s degree in Analytics, Computer Science, Engineering, Business, or a related technical field or equivalent practical experience.
• 1–3 years of experience in business intelligence, reporting, data analytics, or a related role.
• Demonstrated ability to build reports or dashboards using BI tools such as Tableau, Looker, or Power BI.
• Working knowledge of SQL, including joins and aggregations.
• Strong attention to detail with a commitment to data accuracy and quality.
• Effective written and verbal communication skills for cross‑functional environments.

Preferred Qualifications

• Experience supporting manufacturing, operations, supply chain, or quality analytics.
• Exposure to cloud data platforms (e.g., BigQuery).
• Familiarity with Agile or ticket‑based workflows (e.g., Jira).
• Beginner‑level BI certification (Tableau or equivalent)
• AI/ML experience
• Python Programming experience
• Master’s degree in Biomedical Data Analytics

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

Typically requires a Bachelor’s degree in a technical discipline, and a minimum
of 2-5 years related experience or Master’s degree and 0-2 years’ equivalent experience.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [email protected].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [email protected].

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

Salary:

$71,600.00 - $119,300.00

#DexcomUS