Business Excellence Manager (ISO & Continuous Improvement)

[Job ID: 1652743]

Job Summary:

Lead continuous improvement and business transformation initiatives to enhance operational efficiency, productivity, and business performance.

Responsibilities:

• Drive the adoption of Continuous Improvement (CI) methodologies, including Lean Six Sigma, Business Process Management, and Change Management across supported business units.
• Lead business process re-engineering and job redesign initiatives to improve operational efficiency and effectiveness.
• Partner with business units and stakeholders to identify, evaluate, and implement process improvement opportunities.
• Support operational transformation through technology adoption, automation, and digitalisation initiatives.
• Analyse existing warehouse and supply chain processes to identify cost savings and performance improvement opportunities.
• Coach, mentor, and develop Lean Six Sigma practitioners and project teams.
• Lead cross-functional improvement projects, ensuring delivery within approved budgets and timelines.
• Analyse business processes, systems, and operational performance to identify and prioritise improvement initiatives.
• Promote the effective application of improvement methodologies and tools to achieve sustainable business results.
• Conduct operational research, data analysis, and problem-solving activities to support strategic decision-making.
• Collaborate with internal and external stakeholders to implement new processes and drive organisational change.

Requirements:

• Degree qualification in a relevant discipline.
• Minimum 10 years of experience in Continuous Improvement, Business Process Re-engineering, Operational Excellence, or a related field.
• Lean Six Sigma Black Belt certification with proven experience applying Lean Six Sigma methodologies and tools.
• Strong experience in Business Process Re-engineering (BPR), organisational design, and job redesign.
• Project Management certification (PRINCE2, PMP, or equivalent).
• Experience managing large-scale transformation and supply chain improvement projects.
• Strong analytical, problem-solving, and data interpretation skills.
• Proven ability to lead cross-functional teams and influence stakeholders at various organisational levels.
• Knowledge of ISO standards and certification requirements, including ISO 9001.
• Good understanding of Health, Safety & Environment (HSE) and sustainability practices.
• Excellent communication, facilitation, coaching, and stakeholder management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Comfortable working in a fully on-site environment.

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EA Personnel Name: Zoe Lang Zhen Zhen

EA Personnel Registration Number: R23117353

EA License No.: 07C5771