Business Data Analyst - Analytics & AI

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Education

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business Analytics, Data Science, or related field and/or equivalent formal training.

Experience

• Intermediate level experience, fully functioning broad knowledge in:
  • Business analytics, reporting, business intelligence, and data analysis.
  • Utilizing one or more business intelligence, analytics, or data visualization platforms (e.g., SQL, Tableau, or similar technologies).
  • Utilizing Python for data analysis, and analytical solution development.
  • Developing dashboards, reports, and analytical solutions.
  • Working directly with business stakeholders to gather requirements and deliver analytical insights.
  • Supporting KPI development, reporting solutions, and business intelligence initiatives.
  • Performing data validation, reconciliation, and analytical quality assurance activities.
  • Communicating analytical findings to business and technology stakeholders.
  • Working in Agile delivery environments.
  • 3–5+ years of relevant work-related experience.

Preferred Qualifications

• Finance domain exposure, analytics project experience, GenAI/GenBI awareness, and exposure to modern cloud analytics platforms.

Other Qualifications

• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Ability to work extended hours as needed

Southwest Airlines is an Equal Opportunity Employer.
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