Business & Application Support Analyst

Maltem Australia is currently seeking a Business & Application Support Analyst for our Client in the Energy business.

The incumbent will work in the ANZ IS team which purpose is to build and maintain top of the class IS environment to support the development of the trading, origination and risk management activities in ANZ.

Our client’s main project for the next year will be to migrate from the current IS ecosystem (Oracle database, PHP user interface, 150 Excel spreadsheet) to the standard Trading ecosystem provided by European teams (Orchestrade & various inhouse Developments for Accounting, Curve Building, Invoicing.

The candidate should be able to dig into the current Oracle procedures, VBA Excel, extract the uses case in collaboration with the business and define the target for each of them.

Development of the IS roadmap :

• Participation to the vision on IS systems with the business
• Participation to provide path between as-is IS situation and the co-construct vision.
• Provide transformation roadmaps and ensure follow-up and communication with stakeholders.
• Active role in preparing new releases integration (training, testing, enriching procedures, monitoring.

Delivery :

• Collect functional requirements and actively participate in writing & enhancement of operational procedures.
• Analyze stored procedures, views, VBA tools and plan for its evolution, parallel run and eventually decommissioning it with new set of tools/reports.
• Engaged in cross-location specially with Singapore and other times with Paris /Brussels for information sharing and aligning with central processes.
• Write functional specification for Development Team.
• Process local user support requests (configurations, assistance).
• Process incidents (analyze, solve, document).
• Coordination incidents resolution with any other IT team when necessary (Paris/Brussels Application Teams, IS infrastructure).
• Monitor the IT platform and execute the associated actions when alerts are raised.
• Excel VBA existing tools analysis, Oracle database procedure analysis
• Train user and new comers.

Knowledge, Skills and Experience :

• Experienced on IT within the Electricity, Gas, Financial Markets
• Experienced Business analyst on Front to Back Systems
• Basic knowledge on Oracle stored procedure, SQL, VBA
• Good communication skills
• Knowledge on BI tools (example: PowerBI) is an added plus.