Business Analyst

Business Analyst

What we are looking for:

• Bachelor's Degree in Business Administration, Information Systems, Computer Science, or related disciplines;
• Minimum 7+ years of experience in business analysis with demonstrated progression in complexity and responsibility.
• Advanced analytical and problem-solving skills with proven ability to address complex, enterprise-level challenges.
• Extensive experience in requirements elicitation, analysis, and documentation across multiple large-scale projects.
• Expert proficiency in business process modelling using BPMN, UML, and enterprise architecture frameworks.
• Proven experience leading requirements management for complex initiatives including epics, user stories, and acceptance criteria.
• Strong leadership and stakeholder management skills with ability to influence senior executives and drive consensus.
• Deep understanding of Agile, Scrum, Product Management, and hybrid methodologies with experience adapting approaches to project needs.
• Demonstrated ability to design and facilitate strategic workshops while managing complex stakeholder dynamics.
• Advanced data analysis skills with experience using insights to drive strategic business decisions.
• Strategic mindset with focus on delivering measurable value and business outcomes. • Exceptional communication and presentation skills for executive and technical audiences. • Proven ability to lead and mentor team members while managing multiple complex priorities. Extensive experience designing testing strategies, test plans, and comprehensive test suites.
• Expert knowledge of manual and automated testing approaches for web, mobile, and API services.
• Deep understanding of agile testing methodologies including Test-Driven Development (TDD), Behaviour-Driven Development (BDD), exploratory testing, and shift-left practices.
• • Proven track record working in and leading agile development environments.

Preferred requirements:

• Professional certifications such as CBAP, PMI-PBA, IIBA-AAC, or equivalent senior-level certifications.
• Advanced experience with data visualisation and analytics platforms such as Tableau, Power BI, or similar tools.
• In-depth knowledge of government systems, policies, digital services, data governance, and cybersecurity frameworks.
• Strong understanding of cloud technologies, enterprise architecture principles, and modern application development approaches.
• Proven experience leading public sector digital transformation, citizen services, or regulatory compliance initiatives.
• Expertise in design thinking, service design, and user-centred design methodologies.
• Experience with performance testing tools and strategies (JMeter, Gatling, k6, Locust). CSTP, CSQA, or advanced testing certifications.
• Demonstrated experience in complex case management systems and enterprise-level implementations.
• Experience in vendor management and procurement processes.
• Track record of driving organisational change and process improvement initiatives.

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