REQUIRED SKILLS 1. 10 years of demonstrated business analysis experience in complex IT or technology environments. 2. Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills. 3. Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools. 4. Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams. 5. Experience working with techni…