Business Analyst | S2 | CMRB | Milton Keynes, Unity Place | Internal Mobility
Santander · Milton Keynes ·
- Work mode
- Hybrid
- Employment
- Part time
- Category
- Business analysis
IT STARTS HERE
Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
THE DIFFERENCE YOU MAKE
CMRB is looking for a Business Analyst based out of Milton Keynes.
This role sits within the Communications Marketing & Responsible Banking (CM&RB) division & reports into the Senior Business Manager for CM&RB.
Support the effective operation of the CM&RB division through strong divisional governance, risk and control oversight, and continuous improvement. Provide insight on divisional performance, coordinate key governance activity and support transformation initiatives that improve how the division operates.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
Performance insights: Analysis of business drivers and key KPI’s to report against the CMRB functional plan.
Coordinate key divisional governance and reporting, ensuring actions, decisions and dependencies are captured, owned and progressed.
Support small change projects in the function through the development of business cases and monitoring of progress.
Risk management support for the CMRB division including the management of the monthly Risk and Control meeting packs and minutes.
Work with business owners to identify emerging risks, control gaps and overdue actions, escalating material concerns where appropriate.
Production of diagnostic and analytical research to support process improvement opportunities and mitigation of potential risks.
Support selected People and operational processes that enable the division to run effectively, including workforce movements and mandatory training oversight.
Undertake efficiency reviews across CM&RB, using data and process analysis to identify opportunities to simplify, automate or improve ways of working.
Translate identified opportunities into clear recommendations, benefits and actions for leadership consideration.
Support delivery of small transformation and continuous-improvement initiatives, tracking milestones, dependencies, benefits and risks.
Work across CM&RB teams to identify opportunities to use technology, automation and improved processes to reduce manual activity and improve effectiveness.
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience
Working knowledge of Financial Services industry and competitor and industry trends.
General understanding of the company, its products, processes and governance
An understanding of risk, regulatory and compliance frameworks
Good organisational awareness, including strategic agenda of San UK and its business model.
Previous experience in budget administration and tracking.
Highly numerate sound analytical skills.
Previous experience in Project management as a support role.
Education
Graduate (desirable)
Skills
Exceptional collaboration skills and ability to work effectively in a team.(Required)
Ability to work well with others across the functional teams
Ability to present findings from analysis in a clear and articulate manner.
Strong written and oral communication skills. Uses all available channels and mechanisms to effectively to communicate to all employees across the bank. (Required)
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
Salary Range:
£35,452.00 - £53,178.00 per annum (depending on experience)
This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office location(s).
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
For further Guidance please visit Internal Mobility - Candidate Guidance.
If you want to know more about the opportunity:
Please contact Stephanie Miles – [email protected]
Contact Number: - 07841506668