We are looking for an experienced Business Analyst / Requirements Engineer (m/f/d) to support an Insurance Business Unit in a complex Privileged Access Management (PAM) project.
The ideal candidate will take ownership of assigned topics, independently structure and analyze requirements, and act as an interface between business stakeholders, technical teams, and other relevant stakeholders. The role offers a high degree of autonomy and requires the ability to understand complex technical environments, structure topics effectively, and drive work packages through to implementation.
Responsibilities
Independently analyze, structure, and translate business and technical requirements within the PAM environment
Assess existing processes, systems, privileged accounts, and relevant use cases
Define and document requirements for PAM processes and solutions
Coordinate independently with internal stakeholders, SMEs, system and account owners, and technical teams
Plan, prepare, and facilitate workshops, alignment meetings, and progress meetings
Support the onboarding of systems and privileged accounts into the PAM solution across different infrastructure and application areas
Coordinate activities between PAM Engineers, Operations, and system and account owners
Track implementation activities, testing, sign-offs, and open items
Support integration and troubleshooting activities together with the responsible technical experts
Contribute to the assessment and continuous improvement of existing PAM processes
Coordinate and track relevant incident and change tickets
Create structured documentation, status reports, and presentations
Ensure transparent and effective communication across all relevant stakeholders
Requirements
Several years of experience as a Business Analyst, Requirements Engineer, or in a comparable role within complex IT infrastructure, cybersecurity, IAM, or related projects
Experience with Identity & Access Management (IAM) and/or Privileged Access Management (PAM)
Good technical understanding of complex enterprise server and infrastructure environments, particularly:
Microsoft Active Directory, including fundamental directory service and authorization concepts
Windows and Linux server environments
User, service, and privileged accounts
Fundamental authentication and authorization concepts
Ability to quickly understand technical dependencies and communicate effectively with infrastructure and engineering teams
Experience in requirements management, stakeholder management, and change management
Ability to analyze complex topics in a structured manner and document them clearly
High degree of ownership and a proactive working style, including the ability to independently gather information, identify relevant stakeholders, clarify open points, and drive topics through to completion
Strong communication, workshop facilitation, and stakeholder management skills
Very good German and English language skills
Nice to Have
Personal Qualities
We are looking for someone who goes beyond simply managing tickets or documenting requirements. The key is the ability to take ownership of topics, proactively engage with stakeholders, and independently drive solutions and next steps within a complex enterprise environment.