Position Summary: The Business Analyst is a key contributor on the product management team, responsible for translating business needs into clear, actionable requirements that drive product development in a fast-paced environment. This role works closely with the Director of Product Management, engineering, and business stakeholders to gather, document, and validate requirements that support the delivery of high-impact technology solutions. This role operates in a Microsoft-based development environment, collaborating closely with engineering teams using Azure DevOps, SQL Server, and modern .NET-based solutions.
Supervisory Responsibilities: None
Essential Tasks:
Requirements & Analysis
- Elicit, document, and manage detailed business and functional requirements through stakeholder interviews, workshops, and process analysis
- Translate business objectives into user stories, acceptance criteria, and process flows for development teams
- Analyze existing workflows and systems to identify gaps, inefficiencies, and opportunities for improvement
- Collaborate with engineering teams to refine requirements based on technical constraints, data considerations, and system dependencies
Product Support
- Partner with product managers to maintain and refine the product backlog, ensuring stories are well-defined and prioritized
- Support sprint planning, backlog grooming, and product release activities
- Assist in validating delivered features against acceptance criteria and business intent
- Create, maintain, and manage work items (epics, features, user stories, defects) in Azure DevOps
Stakeholder Engagement
- Serve as a liaison between business stakeholders and the development team to ensure shared understanding of requirements
- Facilitate requirements reviews, walkthroughs, and sign-off sessions with relevant stakeholders
- Communicate status, risks, and dependencies clearly to the Director of Product Management
Documentation & Reporting
- Maintain clear, version-controlled documentation including BRDs, process maps, and data flow diagrams
- Track and report on backlog health, requirement completion, and outstanding open items
- Contribute to product analytics efforts by helping define KPIs and interpreting usage data
- Document data-related requirements, including source systems, data definitions, and reporting considerations
Core Competencies:
- Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
- Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
- Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
- Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
- Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
- Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
- Dependability: Acknowledgment of the importance of being present and punctual.
- Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
- Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
- Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Experience and Education:
- 2+ years of experience in a business analyst or similar role within a technology-focused organization
- Strong ability to translate ambiguous business needs into structured, actionable requirements
- Familiarity with Agile/Scrum methodologies and participation in sprint ceremonies
- Excellent written and verbal communication skills; ability to engage both technical and non-technical audiences
Additional Preferred Experience:
- Experience with AI
- Exposure to product analytics, customer journey mapping, or UX research
- Background in, or familiarity with, the insurance or financial services industry
- Experience writing SQL queries or working with data to support analysis
- Working knowledge of database server concepts (tables, relationships, basic queries, data validation)
- Experience working in a DevOps environment (boards, backlogs, sprint planning, and reporting)
Physical Requirements
- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions
Benefits & Compensation:
- Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
- Employee Wellness Program
- Company paid holidays, plus PTO
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled