Business Analyst / Product Analyst
Location: Houston, TX (Hybrid -4 days/ week from office 1 day from home)
Long term contract
The Business Analyst/ Product Analyst is responsible for bridging business and technology teams to deliver strategic digital initiatives, process improvements, customer experience enhancements, analytics solutions, and Al-enabled capabilities. This role partners with stakeholders across Product, Sales, Operations, Compliance, Data & Al, and Technology to define business needs, translate them into actionable requirements, and ensure successful solution delivery that drives measurable business value
Duties & Responsibilities
- Elicit, analyze, document, and manage business, functional, and non-functional requirements.
- Create user stories, process flows, business rules, acceptance criteria, and solution
- documentation
- Collaborate with Product Owners, Architects, Developers, QA, and business stakeholders throughout the delivery lifecycle.
- Support Agile delivery by participating in backlog refinement, sprint planning, testing, demos, and release activities.
- Analyze current-state process, identify improvement opportunities, and recommend scalable, efficient solutions.
- Define and validate business rules, data requirements, integrations, reporting needs, and KPI measurements
- Coordinate User Acceptance Testing (UAT), business readiness activities, and stakeholder communications
- Identify project risks, dependencies, gaps, and impacts, and work with teams rive resolution.
- Support digital transformation initiatives including customer enrollment journeys, workflow automation, self-service capabilities, analytics, and Al-driven solutions.
Qualifications
- Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or related field.
- 4+ years of experience as a Business Analyst, Product Analyst, or related role.
- Experience working within Agile/Scrum delivery environments.
- Strong skills in requirements gathering, business process analysis, stakeholder management, and solution validation.
- Ability to translate complex business problems into clear requirements and actionable recommendations.
- Strong communication, facilitation, analytical, and problem-solving skills
- Experience with tools such as Azure DevOps, Jira, Confluence, Lucid Chart, Power BI, or similar platforms
- Preferred experience supporting digital products, customer journeys, analytics initiatives, process optimization, and Al-enabled business solutions.