A business analyst who bridges client business teams and Trippl's delivery engineers — capturing and owning the requirements backlog, writing user stories and acceptance criteria, mapping processes (BPMN), analysing data, and tracking benefits across an Agile/Scrum delivery cadence for custom software projects.
You'll be the bridge between our clients' business teams and our delivery engineers. You'll keep a clear line of sight between what the business needs, what's been committed to, and what's being built. You'll own the requirements backlog from first capture through to acceptance, so requirements are understood and agreed before development begins. Then you'll track whether the promised benefits actually land.
Key responsibilities
Lead requirements workshops, interviews and process observation with client stakeholders
Write well-formed user stories, process specifications and acceptance criteria
Map current-state processes and design future state operating models
Analyse and visualise data to validate assumptions and inform roadmap priorities
Build business case inputs, define success metrics upfront, and track realised benefits
Take part in the fortnightly delivery cadence, including sprint planning, grooming, reviews and retros
Review delivered features against acceptance criteria and work with QA on UAT readiness
Manage scope, risks and dependencies, and keep a clear decision log
Support client Quarterly Business Reviews with requirements, benefits and roadmap reporting
About you
At least 4 years in business analysis within technology delivery or digital transformation
Proven workshop facilitation with senior business stakeholders
Strong process mapping capability (BPMN or equivalent)
Experience managing a delivery backlog in an Agile/Scrum environment
Strong data literacy for validating requirements and measuring outcomes
Experience supporting business cases and benefits tracking
Clear communication, and the ability to translate between business and technical language
About us
Trippl is a technology consultancy and managed services business based in Ponsonby, Auckland. We remove the work from our clients' digitisation workflow by designing and delivering custom software and AI solutions for mid-to-large New Zealand organisations. We're a team of around 30, growing quickly, and we care about how we work as much as what we deliver. Our values: Own it, Stay curious, Transform, Be great together, Lead with integrity.