Business Analyst

• Clerk Grade 7/8
• Temporary Full-Time up to 30 June 2028
• Kingscliff

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Business Analyst to be part of our Firearms Registry, Police Prosecutions and Licensing Enforcement Command. The Business Analyst undertakes analysis of existing business processes and information capture and sharing needs, to identify opportunities for innovation, efficiency and improved outcomes.

On 6 December 2023, National Cabinet agreed to implement a National Firearms Register. This landmark agreement is the most significant improvement in Australia's firearms management systems in almost 30 years and will keep our community and police safe. The NFR will allow law enforcement to better assess firearms risks with near real-time information, and link registered firearms information with other relevant police and government information, providing significant improvement in law enforcement’s firearms capability.

We have an opportunity for a Business Analyst to join our National Firearms Register (NFR) Project Team. The role will be attached to the Firearms Registry Command, located in Kingscliff.

The Business Analyst position plays an important role in the NSW Police Force's implementation of the NFR, working with stakeholders to analyse business needs, document requirements and support the delivery of technology and business transformation initiatives.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include\:

• competitive salary;
• flexible work options;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease and;
• convenient location for public transport and to shops etc.

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1\:

Describe a business system enhancement or implementation that you supported from requirements discovery through to solution design.

In your response, outline how you\:

• elicited, analysed and documented business requirements
• reviewed business processes and identified opportunities for improvement
• considered operational, legislative, policy or regulatory requirements;
• engaged stakeholders and managed competing priorities
• developed analysis artefacts such as user stories, business rules, process maps or requirements documentation
• contributed to the design and refinement of the proposed solution.

Include examples of the key deliverables and artefacts that you personally produced and the value they delivered.

Target Question 2\:

Describe a User Acceptance Testing (UAT) process that you planned, coordinated or led for a system enhancement or implementation.

In your response, outline how you\:

• developed the testing approach and UAT plan
• prepared test scenarios, test cases and test data
• coordinated business stakeholders and testers throughout the testing cycle
• managed defects, risks and issues during testing
• monitored testing progress and reported outcomes to project stakeholders
• assessed implementation readiness and supported the transition to production

• verified that the delivered solution met business requirements and user needs.

Include examples of challenges encountered during testing and the strategies you used to address them.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Carly De Vellis via 0473 562 520.

To be eligible to apply for this role, you must meet one of the following statuses\:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you\:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au
• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

For Technical assistance please contact\: taleosupportexterna@police.nsw.gov.au (Please include the word Taleo in the subject line)

Thank you for your interest in this role. We look forward to receiving your application.