Business Analyst (Logistics Industry / EDI)

Salary: $7,500 – $11,000 per month

• Well Known Logistics industry

• 5 Days

• North East Area

• Perm Role

Job Scope :

• Act as the primary technical advisor to customers, building strong relationships with IT teams, operational stakeholders, and senior management.

• Partner closely with Sales and Business Development teams to understand customer requirements, conduct discovery sessions, and develop tailored solution strategies.

• Lead the preparation of technical proposals, product demonstrations, RFP/RFI responses, and solution presentations, translating complex integration capabilities into clear business value and ROI.

• Provide technical consultation, define integration scope, and support effort estimation, commercial pricing, and Statement of Work (SOW) development.

• Present solutions, product capabilities, and technical recommendations to C-level executives, IT teams, and operational stakeholders.

• Own the end-to-end customer onboarding lifecycle, from project kickoff and requirements gathering through solution design, UAT, go-live, hypercare, and transition to ongoing support.

• Establish onboarding roadmaps, project milestones, RACI frameworks, and risk mitigation plans to ensure timely, high-quality implementation.

• Serve as the key coordination point across Development, Implementation, Operations, Support, and Commercial teams, ensuring alignment throughout the onboarding process.

• Continuously improve onboarding frameworks, playbooks, SOPs, and implementation processes to accelerate time-to-value and enhance overall customer experience.

• Translate business requirements into technical specifications and integration workflows, leveraging industry-standard technologies and formats such as EDI, API, ANSI X12, EDIFACT, XML, and JSON.

• Lead the investigation and resolution of technical and integration issues, performing root cause analysis and implementing corrective actions to improve system reliability, performance, and data flow.

• Ensure solutions comply with security, integration, and technical standards, while maintaining comprehensive documentation and providing customers with training, technical guidance, and best practices.

Requirement :

• Degree in Computer Science, Information Systems, or related field with 8 years of relevant experience in system integration or enterprise implementations.

• With 5 - 6 Years of relevant experience

• Strong knowledge of EDI standards (ANSI X12, EDIFACT) and modern integration technologies (XML, JSON, REST/SOAP APIs).

• Singaporean Only

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R1762302 | Jordan