Business Analyst

Salary: $94,000 to $105,000

Do you enjoy turning complex operational requirements into clear, practical business solutions? Are you confident working across process, data, reporting and implementation?

In this role, you will:

• Support the implementation of AI-enabled improvements.
• Help improve operational and customer reporting, including reporting on survey and title processing.
• Translate business needs into clear processes, rules, documentation and BAU

About Property Rights

The Property Rights scheme provides people with certainty regarding land ownership, guaranteeing what is owned, who owns it, where it is, ownership rights and how ownership can be transferred. The Property Rights group within LINZ is an operational team of approximately 200 people who are responsible for approving survey plans and titles dealings which are submitted by surveyors and conveyancers via the Landonline system.

In delivering this work, the Property Rights group is accountable to the Surveyor General and the Registrar General of Land for ensuring that transactions are approved according to regulations, rules and standards.

Kōrero mō te tūranga - About the role

The Business Analyst role sits within the Enablement team in Property Rights. The Enablement team supports Property Rights operations by helping deliver improvements in areas such as compliance, capability, continuous improvement, reporting and AI-enabled change.

You will provide dedicated business analysis support across key areas of work. This includes implementation of new initiatives, including AI enabled solutions, and the development and implementation of operational and customer reporting. You will be working with operational teams and subject matter experts to understand current processes, define future workflows, document business rules, support testing and help prepare new processes for handover into business-as-usual.

You will play a hands-on role in turning business needs into practical deliverables, including process maps, business rules, standard operating procedures, implementation plans, reporting requirements, guidance material and handover documentation. You will need to be comfortable working with detail, asking good questions, identifying gaps and helping teams move from concept to implementation.

This role would suit someone who is structured, curious and delivery-focused, with a strong interest in operational improvement, customer outcomes, data-informed decision making and the practical use of AI in a regulatory environment.

He pūkenga tou - Skills & Experience

• Proven experience as a Business Analyst preferably with some experience working in Agile or SAFe environments.
• Strong business analysis skills, including process analysis, requirements gathering and documentation, problem solving and root cause analysis.
• Facilitation skills, with experience leading workshops and engaging a diverse range of stakeholders to achieve alignment and informed decision-making
• Strong process mapping skills, including current-state and future-state workflow design.
• Proven ability translating operational requirements into business rules, procedures, implementation plans and clear user guidance.
• Experience supporting implementation activity, including testing, change readiness, handover or BAU transition.
• Experience working with reporting, dashboards, operational metrics.
• Strong analytical and problem-solving skills, with the ability to identify gaps, risks, dependencies and improvement opportunities.
• Good stakeholder engagement skills, including the ability to work with operational teams, subject matter experts and technical specialists.
• Clear written communication skills and experience preparing practical documentation for business users.
• A well-organised, delivery-focused approach, with the ability to manage detail while keeping sight of the broader outcomes.
• Strong results focus, with a commitment to customer service and improving operational outcomes.

The annual salary range for this role is from $94,000 up to $105,000 dependent on skills and experience.

Ngā mea e tukuna ana e tātau - What we offer our employees

• Interesting work which impacts Aotearoa as we care for whenua, moana and arawai.
• Wellbeing allowance reimbursement
• Ability to purchase additional leave
• Annual Flu Vaccinations
• Reduced Health Insurance Premiums
• Diverse groups and networks
• If eligible for paid parental leave, you will be entitled to a top up payment for the first 18 weeks of the 26 weeks.
• A minimum of four weeks and three days annual leave

Te Tākinatanga - Our Story

Toitū Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations, now and for future generations.

Our Kia Toipoto Intentions - Public Service Gender, Māori, Pacific and Ethnic Pay Gap Action Plan

Toitū Te Whenua is a diverse team of individuals with different experience and perspectives. This drives our culture and high performance. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.

Tono mai - How to Apply

If you're eyeing up this role and believe you've got what it takes, please apply, or get in touch with the team.

To apply, please click "Apply Online." You'll be taken through to our Toitū Te Whenua Careers Centre where you'll be able to review further information about the responsibilities and accountabilities of this role in the Position Description. You'll be able to complete your online application form and upload a copy of your CV/Cover Letter.

Please note, while applications close on Wednesday 16 September 2026, we may be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date. Therefore, please apply as soon as possible if you are interested in this position.

For tracking and evaluation purposes, all applications must be submitted via our on-line process. You must have the legal right to live and work in New Zealand to be eligible for this position.

You may notice that the Position Description title for this role Data and Business Analyst Rua/ 2 doesn't match the advertised title. At Toitū Te Whenua we design our roles around shared capabilities (rather than focusing on tasks). This means our position descriptions are broad, one position description can cover many roles, this is known as Broad Based Role (BBR). Using BBR allows us to be responsive to our customers and to strengthen the connections across our organisation. It also gives us the flexibility to provide wider opportunities to our people, to further their careers.

If you have any questions about this role or working at Toitū Te Whenua, please email [email protected] and our People Services Team will be in touch with you.