Job description: Business Analyst

As a Business Analyst, you will be the interface between business stakeholders in International markets and product areas in UD Connected Solutions.

Core responsibilities

• Understanding of As-Is Business process / solution and visualizing the to-be business process /solution
• Responsible for eliciting requirements from business stakeholders and conveying the same in form of user stories to product area teams
• Build good relationship with business stakeholders in international markets
• Always have end-user’s perspective and convey the same to product area teams
• Handle/ facilitate all contact with business stakeholders required by product area teams
• Ensure that requirements/ user stories are correctly understood and used by product area teams
• Support prioritization of scope based on business stakeholder needs and business value
• Support the product owner to secure and maintain complete solution documentation for its usage, deployment, and training
• Inform/receive information about application disturbances, both internally and externally
• Understand business demands for information security and ITSecurity Directive
• Always strive to make solutions efficient and user friendly
• Support quality assurance activities of end user support, for example root cause analysis end-to-end support quality etc
• Support and provide input regarding run-time budget and enhancement budget for solution(s)

Competencies

• Engineering Degree in IT area, preferably in computer science / electronics
• Minimum of 6 years’ experience related to IT Business Analyst role
• Strong listening skills and ability to articulate customer’s needs for solution development
• Understanding of how to make technical solutions based on customer requirements
• Experience working in AWS environment with micro-services architecture
• Exposure to development of IoT or cloud-based solutions in automotive/ transportation/ logistics domain is an added advantage
• Ability in agile or in a fast-changing environment (proven knowledge in SAFe methodology considered a merit)
• Exposure to Jira & confluence is considered a merit
• Good computer skills in using Word, Power Point.
• Good communication skills, both in writing and verbally, English mandatory.