Business Analyst - Intern - Barcelona

Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.

We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.

With over 900 employees, we are strengthening our position as a European market leader.

In this role you will:

• Centralize and manage the entire RevOps, Sales & CS tech stack—CRMs (HubSpot preferred), Make, Aircall, Lusha, ScrapingBee, etc.—ensuring a unified source of truth
• Administer, maintain & continually optimize tooling to eliminate redundancies, errors, automation conflicts, and data silos.
• Map, document & scale workflows, ensuring sustainability, reliability, governance, and end-to-end compliance.
• Collaborate closely with Sales, RevOps, Marketing, CS, and Data teams to identify tool-related bottlenecks & opportunities.
• Own user support, onboarding, training, and champion best practices to drive adoption and enhance efficiency.
• Monitor tool usage metrics, process KPIs, and ROI; proactively recommend improvements for continuous optimization .
• Research, pilot, and recommend new no-code / low-code integrations to enable growth, scale, and team alignment .

• Student in Engineering, Business, or a related field with a strong interest in technical topics.
• Proficiency in SQL for querying and analyzing operational datasets.
• Familiarity with no-code/low-code automation tools (Make, Zapier, or n8n), CRMs (HubSpot, Salesforce), and workspace tools (Notion) is considered as a plus.
• Technical Curiosity: Basic understanding or experience with programming languages (Python, JavaScript, or HTML/CSS) is a strong plus.
• Languages: Fluent in English (French, Spanish, or Italian are considered as a plus)

What We Offer You:
Evolve in an international and inclusive environment: Everyone has a place at papernest, and with over 46 nationalities, it’s common to start a sentence in French and finish it in English or Spanish!

💸 Compensation & Partnerships: your talent deserves to be rewarded! Enjoy a monthly compensation of €800 for your internship. We value every contribution and are committed to offering attractive pay for your efforts and dedication. With your papernest badge, you will also have access to various partner services (restaurants, wellness centers, mobility, etc.).
🍽️ Meals: a healthy and balanced breakfast is provided every Friday!
📈 Career Development: "coffee-and-photocopy" interns don't exist here! As a full member of the team, you are here to learn, but also to share your ideas and implement projects. You will be supported throughout your journey to maximize your skills and prepare for your future.
✨ Remote Work: enjoy 1 day of remote work per week to optimize your focus and efficiency.

Hiring Process:

• Initial call with Philomène, Talent Acquisition Partner (30 min)
• Interview with Aguirre and Lucas (1h)
• Interview with Matt the head of Revenue operations

Interested in this challenge? 🙂

Don’t hesitate any longer—we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs.

We particularly encourage applications from women. Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application. Parity and diversity are essential assets to our success.