Business Analyst II

About the Team:

The Content organization is responsible for identifying, creating, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The various Content teams report to the Chief Content Officer and have strategy, product management, operations and support responsibilities for each of the Content verticals- Research, Web Curation, Company Documents, and Structured Data. We have been experiencing a rapid growth cycle across all content sets. We value and uphold transparency, trust and accountability in our relationships within the team and with internal and external stakeholders.

About the Role:

The Business Analyst II will be part of a newly formed Content Strategy, Planning and Analysis team- a horizontal function working across all the lanes within the Content Organization. As a Content Analyst, you will work closely with the Product, Engineering, Finance, Legal, Operations and Revenue teams and contribute to the ideation, integration, and support of a variety of in-demand structured and unstructured content within our industry-leading AI platform (SaaS and Enterprise) and content strategy, and ultimately ensure we are successfully and continuously driving value for our users. The Content Analyst candidate we seek has experience in consulting, B2B SaaS and/or enterprise software application companies, with ideally a background in financial and corporate industries.

This role will report into the Director, Content Strategy, Planning & Analysis.

Who You Are:

Required:

• Minimum 3 or more years experience in business intelligence, data analysis and due diligence, having worked in consulting management, financial and corporate services industries.
• A critical thinker, with attention to detail and effective organizational skills, who is able to manage diverse data and build effective presentations for product and content leaders with actionable suggestions to improve or influence operational decision making.
• Strong analytical skills, and ability to identify patterns from complex data, produce accurate conclusions, and report critical information or recommendations.
• Ideally some experience with data manipulation in SQL/Python/R, and Data visualization using Tableau/PowerBI/Looker.
• Possess the ability to multitask and work effectively under time pressure; a willingness to contribute independently; an eagerness to continue learning new skills; and a drive to deliver tangible results.
• Exceptional Excel/Word/PowerPoint/Google Sheets/Google Docs/Google Slides experience

Strongly Preferred:

• Excellent domain knowledge, and familiarity with functions and user workflows across-buy-side/sell-side, investment banking/private Equity/Venture capital, Corporate and Consulting
• Subject-matter expertise with content feeds, metadata, assorted document and data delivery types
• A proactive self-starter who is able to develop and maintain effective working relationships with the wider team across different global locations, and stays focused to meet deadlines
• Strong presentation and effective communication skills - both written and verbal in English
• Bachelor's Degree in the information systems, statistics, computer science, business administration or a related field
• Experience with Product Development frameworks such as Agile, Kanban, etc., or process improvement methodologies such as SAFE or Six Sigma

What You’ll Do:

• Conduct due diligence and comparative analysis of existing and prospective content sources, and partnerships with the aim to support the build out of business cases/proposals/cost-benefit analysis scenarios
• Address ad hoc requests for data analysis and reporting, including usage, readership, coverage details across the AlphaSense content landscape and product offerings
• Provide support in investigating and/or addressing inquiries from internal and external stakeholders, including clients, vendors
• Run detailed data analysis to build dashboards and reporting in support of projects/programs, collaborating with Content Team and Business Intelligence functions
• Track, process and manage content requests in ProductBoard, and generate reports, dashboards and content presentations
• Track new industry trends, source new content sets, and compile competitive intelligence to better inform product and content strategy
• Rapidly get up to speed on AlphaSense, programs, processes and tools and be able to manipulate data effectively
• Support and identify internal process improvement opportunities, by performing a gap analysis of current and future state processes/workflows,and implementing the improved target state.
• Collaborate with the Content Leaders, BI Analytics, Finance and other key stakeholders for content usage trends, opportunities for improvement, and ad hoc analysis for content strategy inputs.