Business Analyst
Exchange Technology Services · Winnipeg, MB, CA ·
- Category
- Business analysis
- Experience
- 2+ years
Position Title:
Business Analyst
Location:
Winnipeg, MB
Department:
PMO
Reports To:
PMO Manager
JOB OVERVIEW
Reporting to the PMO Manager, the Business Analyst is responsible for analyzing business processes, gathering requirements, and collaborating with cross-functional teams to ensure successful Project implementation and optimization.
KEY RESPONSIBILITIES
Requirements Gathering:
Work with stakeholders to elicit, analyze, and document business requirements.
Conduct interviews, workshops, and surveys to understand user needs.
Process Analysis:
Map and analyze current business processes (as-is) work with functional and technical team to design improved processes (to-be).
Identify inefficiencies, redundancies, or bottlenecks.
Solutions Design:
Collaborate with IT teams to design technical solutions that meet business needs.
Documentation:
Create clear and detailed documentation such as business requirement documents (BRDs), functional specifications, and use cases.
Stakeholder Communications:
Act as a liaison between business stakeholders and technical teams and project teams.
Translate technical jargon into business-friendly language and vice versa.
Testing and Validation:
Assist in developing test plans and test cases.
Validate that the final solution meets the business requirements.
Change Management and Training:
Support the implementation of new systems or processes.
Help train users and ensure smooth adoption of changes.
Data Analysis and Reporting:
Use data to support decision-making and measure the impact of implemented solutions.
Additional responsibilities as assigned.
QUALIFICATIONS
EDUCATION & EXPERIENCE
Post Secondary Education in Business Administration, Information Systems, Computer Science engineering or equivalent experience in a related field.
Minimum 2 to 5 years as a Business Analyst or experience working in IT/Project environments.
KNOWLEDGE, SKILLS & ABILITIES
Strong understanding of project management and requirements analysis.
Excellent analytical and problem-solving skills.
Proficiency in data analysis and reporting tools such as Excel or Power Bi
Ability to work independently and as part of a team
Strong ability to prioritize tasks and meet deadlines
Strong attention to detail and accuracy
Professional verbal and written communication skills
Experience in a fast-paced environment with multitasking responsibilities
WORKING CONDITIONS
Must be able to obtain and maintain a clear criminal record check
Physically able to perform all listed job duties
Work performed primarily in an office environment
Manually dexterity required to use desktop computer and telephone
Methods and procedures described or implied in the job profile may be altered to accommodate employees.