Business Analyst
CSC e-Governance Services India Limited · Noida, India ·
- Category
- Business analysis
- Experience
- 6+ years
Business Analyst at CSC e-Governance Services in Noida who analyzes business processes, gathers and documents requirements (BRDs, FRDs, process flows, API docs, use cases), and coordinates between business, tech, and operations teams. Works across the SDLC supporting QA, audits, and delivery using tools like JIRA and draw.io.
- Analyze business processes, systems, and operational workflows to identify improvement opportunities
- Gather, understand, and document business and technical requirements from stakeholders
- Translate business needs into functional and technical specifications for development teams
- Coordinate between business, technology, and operations teams to ensure alignment of project objectives
- Identify process gaps and recommend optimization and automation solutions
- Support solution design, implementation, and system enhancement initiatives
- Prepare and maintain project documentation including BRD, FRD, process flows, use cases, API documents, site maps, component diagrams, and input/output documents
- Assist QA teams in testing, validation, and ensuring solutions meet business requirements
- Support change management activities and ensure smooth implementation of new processes or systems
- Assist in internal and external audits related to systems, security, and compliance
- Participate in effort estimation, risk assessment, version maintenance, CAR, and DAR activities
- Track project progress and coordinate with stakeholders for timely delivery
- Work with SDLC methodologies throughout project lifecycle management
- Use project management and collaboration tools such as JIRA, draw.io, and related platforms
Requirements
- B.Tech / MCA / MBA or related qualification
- 6+ years of relevant Business Analyst experience
- Experience in IT, e-Governance, FinTech, or Digital Transformation projects
- Certifications such as CSPO or CBAP will be an added advantage
- Strong understanding of business operations and technology solutions
Benefits
- Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum.
- Performance-based rewards and recognition programs.
- Supportive policies that promote work-life balance.
- NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.