Position Details

Job Number:

JR01517

Department:

SJS Coding and Decision Support

Job Type:

Temporary (Fixed Term), Full time

Work Environment:

Hybrid

Contract Duration: (If applicable)

8 months

Number of Positions:

1

Hourly Rate (Min / Max):

$47.4658 - $55.026

Schedule

Work Days:

Monday to Friday

Time of Day:

Days

Shift:

Hours - 7.5

Shift Start: (If applicable)

Reason for Posting:

Posting is for a new role

Application Dates

Opening Date:

2026-09-08

Closing Date:

2026-09-15

Job Description

Key Responsibilities

Program Data Management and Analytics

• Extract, validate, analyze, and interpret data from AlayaCare and other organizational data sources.
• Develop and maintain standardized data collection methodologies and reporting processes.
• Monitor data quality, completeness, and accuracy, identifying and resolving discrepancies.
• Conduct regular data audits and implement corrective measures to support data integrity.
• Analyze referral patterns, program utilization, client demographics, wait times, service volumes, and outcomes.
• Identify trends and emerging issues and provide actionable insights to support operational and strategic planning.

Ministry Reporting and Accountability

• Coordinate and prepare all reporting requirements related to the CALTC Pilot Project.
• Ensure timely submission of reports to the Ministry of Long-Term Care and other funders.
• Maintain compliance with reporting standards, performance indicators, and data definitions.
• Track and monitor program performance against established targets, objectives, and deliverables.
• Support annual planning, evaluation, and accountability reporting activities.

Dashboard Development and Performance Monitoring

• Design, develop, and maintain dashboards, scorecards, and performance reports.
• Create meaningful visualizations that support operational monitoring and strategic decision-making.
• Establish and track Key Performance Indicators (KPIs) related to access, service utilization, client outcomes, and program effectiveness.
• Provide regular reports to leadership, program managers, and stakeholders.

Program Evaluation and Quality Improvement

• Support evaluation activities associated with the CALTC Pilot Project.
• Conduct outcome and impact analyses to assess program effectiveness.
• Collaborate with leadership and frontline teams to identify opportunities for service enhancement.
• Provide analytical support for quality improvement initiatives, audits, accreditation activities, and special projects.
• Prepare summaries, presentations, and recommendations based on data findings.

EMR and Reporting System Optimization

• Serve as a technical resource for AlayaCare reporting and data management functions.
• Assist in developing reporting structures and business requirements within the EMR.
• Recommend improvements to documentation practices, workflows, and data capture processes.
• Develop standardized reporting templates and supporting documentation.
• Support staff education regarding data entry standards and reporting requirements.

Qualifications

Education

• University degree or college diploma in Data Analytics, Health Informatics, Statistics, Epidemiology, Business Analytics, Information Management, Health Administration, Computer Science, or a related field.

Experience

• Minimum two (2) years of experience in healthcare analytics, reporting, performance measurement, health informatics, or a related field.
• Experience working within healthcare, home and community care, long-term care, community support services, or seniors' programs preferred.
• Experience using electronic medical records (EMRs), ideally AlayaCare.
• Experience developing dashboards and data visualizations using Microsoft Power BI, Google Looker Studio, Tableau, or similar business intelligence tools.
• Experience supporting government-funded programs and accountability reporting considered an asset.
• Knowledge of Ontario healthcare and long-term care systems is strongly preferred.

Knowledge, Skills and Abilities

• Strong analytical, critical thinking, and problem-solving skills.
• Advanced proficiency in Microsoft Excel, including Power Query, pivot tables, formulas, and data analysis functions.
• Proficiency with business intelligence and visualization tools, preferably Power BI and/or Looker Studio.
• Knowledge of healthcare data standards and performance measurement methodologies.
• Ability to interpret complex datasets and communicate findings to both technical and non-technical audiences.
• Strong project management and organizational skills.
• Excellent written, verbal, and presentation skills.
• Demonstrated ability to manage multiple priorities and meet competing deadlines.
• Commitment to accuracy, confidentiality, and privacy legislation including PHIPA.
• Ability to work independently and collaboratively within a multidisciplinary team environment.

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([email protected]).