BUSINESS ANALYST (Banking, Central/Contract/Up to 5K)

The Role:

Start Your Career in Banking as a Business Analyst. We are looking for candidates with strong communication skills, a willingness to learn and the potential to grow in Banking.

Key Responsibilities:

• Product Development & Support: Support product roadmap initiatives, and coordinate prioritization with technical and business stakeholders.

• Customer Journey Optimization: Map end-to-end customer journeys, validate against client feedback/Voice of the Customer (VoC), and proactively identify friction points and possible solutions

• Commercialization & Promotion: Execute go-to-market strategies, including internal/external communications (EDMs).

• Stakeholder Enablement: Create training content and conduct educational sessions for internal stakeholders (CMs, IMs, RMs, Sales).

• Operational Excellence - perform data analysis, including extraction, transformation, and segmentation, to model various business scenarios.
• Translate these insights into holistic, actionable solutions with collaboration with technical partners.
• Provide weekend support (1-2 weekends per month) to conduct live system verifications and provide formal business sign-off for critical platform releases.
• Perform User Acceptance Testing (UAT) for system/app releases.

Requirements& Skills

• Bachelor’s degree with 0-1 year of experience in financial services or consulting.
• Training will be provided for suitable candidates with relevant internship experience, particularly with the banking sector is advantage
• Support in managing complex project plans with multiple deliverables and stakeholders.
• Problem Solving & Adaptability: Creative problem solver with a process-driven mindset; works well independently and within a fast-paced team.
• Technical Proficiency: Data & Presentation:
• Good knowledge of Excel (Data crunching, XLOOKUP, Pivot Tables) and PowerPoint.
• Proficient in JIRA; experienced in writing business requirement user stories
• Perform user story grooming with technical teams and AI tools such as Microsoft Copilot.
• Demonstrates effective communication skills with stakeholders
• Able to manage competing priorities and keep stakeholders & team lead informed on critical escalations.

Why You’ll Love This Role

This is an exciting opportunity to join a dynamic digital team where you will gain hands-on exposure to business analysis, digital product development, customer experience and product commercialisation.

Apply Now:

Please submit your resume stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

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“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMAGroups’s PDPA and e2i’s PDPA.”

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