Business Analysis
- Elicit, analyze, document, and validate business requirements from stakeholders.
- Conduct workshops, interviews, and requirement-gathering sessions with business users and leadership teams.
- Create and maintain BRDs, FRDs, User Stories, Use Cases, Process Flow Diagrams, and Functional Specifications.
- Perform gap analysis and recommend business process improvements.
- Translate business requirements into functional and technical requirements.
Domain Consulting
- Act as a Subject Matter Expert (SME) within the assigned domain.
- Provide strategic recommendations and consulting inputs to clients and internal stakeholders.
- Analyze industry trends, business challenges, and regulatory requirements to propose effective solutions.
- Support business transformation and digitalization initiatives.
Stakeholder Management
- Collaborate with business stakeholders, product owners, project managers, architects, developers, and testing teams.
- Facilitate discussions between business and technical teams to ensure successful solution delivery.
- Present findings, recommendations, and project updates to senior management and clients.
Solution Design & Delivery
- Support solution design by providing functional expertise and business insights.
- Review system capabilities and assess impacts of proposed changes.
- Participate in Agile ceremonies, sprint planning, backlog grooming, and release activities.
- Ensure business requirements are delivered as intended.
Testing & Implementation
- Support UAT planning, test case preparation, execution, and sign-off.
- Assist in defect triage, issue resolution, and change management activities.
- Support production deployments and post-implementation reviews.
Required Skills
- Strong experience in Business Analysis and Domain Consulting.
- Expertise in requirement gathering, process modelling, and solution assessment.
- Hands-on experience with Agile, Scrum, and Waterfall methodologies.
- Excellent stakeholder management and communication skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Experience with JIRA, Confluence, Azure DevOps, Visio, MS Excel, and Power BI.
- Knowledge of process improvement frameworks and business transformation initiatives.
Preferred Domain Expertise
- Banking & Financial Services
- Payments & Cards
- Retail Banking
- Investment Banking
- Insurance
- Digital Transformation Programs
Qualifications
- Bachelor's or Master's degree in Business Administration, Finance, Information Technology, Engineering, or related field.
- 8+ years of experience in Business Analysis, Consulting, or Functional Analysis roles.
- Certifications such as CBAP, CCBA, PMI-PBA, Agile, Scrum, or SAFe are preferred.
Key Competencies
- Business Process Analysis
- Domain Consulting
- Requirements Management
- Stakeholder Engagement
- Solution Design
- Data Analysis & Reporting
- Risk & Impact Assessment
- Change Management
- Client Relationship Management
- Leadership and Mentoring
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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