Business Analysis & Change Manager | S3 | Financial Performance & Business Management | Multiple Locations | Internal Mobility

Business Analysis & Change Manager | S3 | Financial Performance & Business Management | Multiple Locations | Internal MobilityCountry: United Kingdom

IT STARTS HERE

Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Financial Performance & Business Management is looking for a Business Analysis & Change Manager based out of either Milton Keynes, Triton Square, Bradford or Glasgow.

This role is on a fixed term contract for 12 months.

The FP&BM team supports business workstreams for the TSB Integration through Santander’s major acquisition of TSB. This role will be supporting business Workstream Leads with Programme activity to ensure the effective delivery of regulatory commitments and the successful execution of the acquisition through to post-migration.

As a Business Analysis & Change Manager, you will help lead business workstreams through one of the most significant M&A integrations Santander UK has undertaken. You will operate at the heart of the programme execution, performing analysis and leading change in a fast-paced, cross-functional delivery, ensuring customer needs are prioritised.

You will play a pivotal role in ensuring workstreams are aligned, informed, and equipped to deliver a safe, customer‑centric, and value‑accretive integration. You will combine strategic thinking with operational discipline, coordinating between Product, Operations, Technology, Risk, Finance, and Central Integration teams to ensure decisions are robust, risks are understood, and delivery remains on track.

This is a fast-paced, high-profile programme with demanding delivery timelines. Success in the role will require agility, sound judgement, and the ability to prioritise effectively while influencing stakeholders at all levels of the organisation.

Ultimately, this role is about creating lasting impact — supporting transformational change that strengthens Santander and enables our people, customers, and communities to thrive.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Co-ordinating workstream execution plans against the overall programme regulatory, customer and business priorities
• Supporting the readiness and delivery of the business migration plan, working closely with Product / Business Leads and IT teams to ensure solutions are tested and documented, and clear implementation plans are in place
• Supporting with the engagement between Santander and TSB to ensure alignment, manage risks and issues, and meet regulatory requirements
• Robust risk management with end-to-end ownership and visibility
• Supporting delivery of post-migration stabilisation, ensuring customer and operational impacts are understood and addressed
• Adherence to Programme & Project Policy Standards and the Transformation & Change Risk Policy

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience:

• Demonstrable understanding of the end-to-end project lifecycle, from discovery through to post implementation, with hands-on experience delivering key phases (Required)
• An ability to work with, influence and report to varying levels of stakeholders (Required)
• Ability to take the initiative, build out plans and manage deliverables to deadlines (Required)
• Previous experience in Business Analysis and Operational Change management (Required)
• Previous experience across RBB products and processes (Preferred)
• Ability to collect, analyse and condense complex and dispersed information (Preferred)

Education:

• Knowledge of agile and waterfall delivery methodologies (Required)
• PRINCE 2 practitioner or agile certification are advantageous but not mandatory (Preferred)
• Degree-level education or equivalent professional experience (Required)

Skills:

• End-to-End Project Delivery Management (Required)
• Business & Change Analysis (Required)
• Planning, Governance & Delivery Control (Required)
• Planning, Governance, and Delivery Oversight (Required)
• Stakeholder Management & Communication (Required)

• Problem Solving & Critical Thinking (Required)
• Initiative & Ownership (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:
£49,274.00 - £73,912.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office locations.

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility - Candidate Guidance.

If you want to know more about the opportunity:

Please contact Samantha Flynn - [email protected]

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