Bulky Warehouse Manager

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do:

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary:**

JD.com, Inc. is seeking an experienced and highly motivated Bulky Warehouse Manager to oversee all aspects of our large item warehousing operations. This role is crucial for ensuring efficient storage, handling, and distribution of bulky goods, optimizing processes, and leading a high-performing team.

Job Responsibilities:**

* Manage the day-to-day operations of the bulky goods warehouse, including receiving, put-away, storage, picking, packing, and dispatch of large and irregularly shaped items.
* Develop and implement efficient warehouse layouts, material handling procedures, and inventory management strategies specifically tailored for bulky goods.
* Optimize space utilization and minimize damage to bulky items through proper storage techniques and equipment usage.
* Lead, mentor, and develop a team of warehouse staff, including supervisors, forklift operators, and manual handlers, ensuring adherence to safety protocols and productivity targets.
* Monitor and analyze key performance indicators (KPIs) such as receiving efficiency, storage accuracy, picking rates, and shipping timeliness, implementing corrective actions as needed.
* Ensure compliance with all safety regulations, company policies, and industry standards related to warehouse operations and bulky item handling.
* Collaborate with transportation, inventory, and customer service departments to streamline the end-to-end supply chain for bulky products.
* Manage warehouse equipment maintenance schedules and ensure optimal functionality of forklifts, pallet jacks, and other heavy lifting machinery.
* Implement and manage warehouse management systems (WMS) and other relevant technologies to improve operational efficiency and data accuracy.
* Conduct regular audits of inventory and processes to identify areas for improvement and implement best practices.

Job Qualifications:**

* Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
* Minimum of 5-7 years of progressive experience in warehouse management, with at least 3 years specifically managing operations involving bulky or large items.
* Proven track record of successfully optimizing warehouse processes, improving efficiency, and reducing operational costs.
* Strong leadership and team management skills with the ability to motivate, train, and develop a diverse workforce.
* In-depth knowledge of warehouse management systems (WMS) and other inventory control software.
* Expertise in material handling equipment (e.g., forklifts, reach trucks) operation and safety regulations.
* Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
* Strong communication, interpersonal, and negotiation skills.
* Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
* Proficiency in English; knowledge of Mandarin Chinese is a plus.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

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Take the next step in your career, apply now and explore the opportunities we have to offer.