Booking Holdings Romania - Regulatory Compliance Manager

Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through five-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable.

This role provides a hybrid way of working with an onsite presence of 2 days/week.

Role description

The CoE Legal and Public Affairs Services team is looking for an experienced Regulatory Compliance Manager with substantial experience in risk management and compliance to support the continued development and operation of regulatory compliance capabilities across Booking Holdings.

The role will work closely with Regulatory Compliance, Legal and other risk and control stakeholders across the Booking Holdings brands to support a consistent and risk-based approach to regulatory compliance. Key areas of focus will include regulatory change and regulatory risk management, compliance risk assessments, audit and remediation support, regulatory control development, and compliance monitoring and testing.

The role will act as a key partner to brand-level Legal and Compliance teams, helping translate regulatory requirements and enterprise compliance expectations into practical processes, controls and oversight. It will also support greater consistency, transparency and coordination across the brands, while recognising the different regulatory exposures, operating models and existing compliance frameworks of each business.

The successful candidate will work closely with members of the Regulatory Compliance team and cross-functional stakeholders across Booking Holdings, building strong relationships across Legal, Risk & Control, Internal Audit and relevant business functions to identify and manage regulatory compliance risk effectively.

This is a high impact role for a candidate who is passionate about compliance and operational excellence, and thrives in a rapidly changing environment. A successful candidate will display strong analytical and critical thinking skills and a customer-centric mindset, is self-motivated and possesses strong business risk management skills in the area of regulatory compliance, as well as the ability to work efficiently and drive decision-making horizontally across a variety of functions. The role balances operational and coordination activities in the area of regulatory compliance..

Key Job Responsibilities and Duties

Risk management responsibilities.

• Implement control-monitoring protocols including reporting and escalation, either individually or with support from the CoE Compliance and Ethics team, depending on scope and complexity

• Regular engagement with senior level cross-functional stakeholders both within the global Legal and Public Affairs department of Booking.com and across various business teams of Booking.com

• Where applicable, coordinate with stakeholders across various brands of Booking Holdings to define and implement an effective cross-brand approach to compliance with relevant regulations

Regular engagement with internal and external stakeholders.

• Work efficiently with the business teams and risks and controls teams to effectively design controls and prevent/ mitigate regulatory risk

• Provide specialized guidance to the business on the most effective controls to implement and support them with controls design driven by regulatory requirements

• Work closely with internal and external stakeholders to achieve risk-based decisions on control implementation

• Respond to questions, resolve challenges and offer generalised support to relevant internal and external stakeholders to ensure and demonstrate compliance with applicable regulatory obligations

• Operationalize monitoring and testing protocols to document the effectiveness of controls, identify areas of improvement and drive improvement initiatives

• Report to the senior leadership of Booking.com regarding regulatory compliance initiatives, including risk assessments and risk mitigation, controls design.

Strategic contribution to the overall governance structure of the global Regulatory Compliance Program of Booking.com and the other Booking Holdings brands.

Role Qualifications and Requirements

• Bachelor’s degree in Finance, Economics, Business Administration, Legal or related field

• 8+ years of experience in regulatory risk management, business risk management, internal and/or external audit, internal controls design and management

• Excellent communication skills including experience delivering to senior leadership

• Excellent presentations skills including the ability to develop presentations for senior leadership

• Ability to function well in a highly-matrixed structure

• Data analysis and data visualization skills

• Strong analytical and critical thinking skills, and a data-driven mindset

• Strong organizational skills and a high degree of attention to detail

• Resilient and customer-centric

• Strong work ethic, enthusiastic and adaptable

• Ability to work independently and a good team player

• Execution-focused mindset with the ability to handle competing priorities and adapt in a dynamic and innovative environment

• Work experience with GenAI/OpenAI tools

• Fluent in written and verbal English

Preferred Qualifications

• Experience working in a multinational environment

• Professional certification in compliance

• Experience working with Legal teams or a background in Legal

Benefits & Perks

• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide

• Working in a fast-paced and performance driven culture

• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation

• Competitive compensation and benefits package

• Vast amounts of data to validate your ideas and the opportunity to experiment with real users

Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.