Billing Analyst

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Billing Analyst will issue invoices with a high degree of accuracy and have a keen eye for detail to ensure timely and precise payment processing. This role will require an eye for detail and an ability to use analytical to data and prioritize tasks in a fast-paced fluid environment. You should also be comfortable working with little supervision to meet tight deadlines.

Responsibilities

• Prepare and submit customer invoicing in accordance with assigned customer contract requirements.
• Work closely with the IT department to resolve any data issues and requirements.
• Constantly monitor assigned customer contacts to ensure that billing is in conformance with the contract requirements.
• Month-End closing, ensure that all assigned customer contract revenue is billed and accounted for. Minimize the need to accrue revenue. Assist with reconciling billing to revenue forecasts.
• Plan and implement quality assurance for assigned billing processes.
• Resolve customer disputes in a timely manner.
• Maintain excellent rapport with customers.
• Experience with vendor management is important.
• Microsoft Office experience is required.

Required Skills

• Detail oriented
• Excellent PC skills, proficient in MS Excel, Access preferred
• Experience in working with large databases and managing large data files
• Excellent oral and written communications skills
• Excellent analytical and problem-solving skills
• Ability to manage multiple priorities and projects
• 1+ years’ experience in a customer service/data analysis role
• Demonstrated knowledge of Excel and Access or other data management experience

Education

• 2-year Degree

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [email protected].

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