Bid Manager - Healthcare

The Bid Manager - Healthcare plays a critical role within the Deal Hub, providing specialist bid and proposal management support for medium- to high-value, complex opportunities. Partnering closely with healthcare sales teams, this role supports the pursuit of strategic engagements with healthcare payer and provider organizations. The role is accountable for leading and coordinating cross-functional bid teams to deliver high-quality, compliant, and compelling proposals that maximize Rackspace Technology's chances of success.

From opportunity qualification through to contract award, the Bid Manager - Healthcare owns the end‑to‑end bid lifecycle, applying structured bid planning, governance, and review processes. This is a highly networked role requiring strong commercial acumen, the ability to work under pressure, and the confidence to engage with senior stakeholders both internally and externally.

Beyond delivery, the Bid Manager - Healthcare acts as an ambassador for Bid Management, contributing thought leadership, embedding best practice, and supporting the ongoing development and maturity of the bid management function across Rackspace Technology.

Work Location: United States of America

- Candidates who live in the San Antonio, TX area work a hybrid schedule with two days in the office.

- If not located near San Antonio, you may work 100% remotely.

Responsibilities

• Lead and manage the full bid lifecycle from qualification through to contract award, ensuring clarity of scope, timelines, and responsibilities.

• Develop and maintain robust bid plans, coordinating all bid activities

• Bring together and drive virtual, cross‑functional bid teams, ensuring effective collaboration across solution, commercial, partner, and delivery stakeholders.

• Manage proposition development, solution reviews, commercial inputs, partner engagement, and risk management throughout the bid process.

• Ensure all proposals are high quality, compliant, and aligned to Rackspace Technology’s values, brand, and ethical standards.

• Engage directly in customer-facing activities including clarification questions, dialogue sessions, and final presentations where required.

• Apply internal governance processes and provide credible input into reviews at senior management level.

• Act as a visible representative of the Bid Management function, promoting best practice, thought leadership, and continuous improvement.

• Contribute to initiatives that enhance the capability, reputation, and effectiveness of the Bid Management community across the business.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, Technology, or a related field. At the manager’s discretion, additional relevant experience may substitute for the degree requirement.

• 5+ years of experience in pursuit management, bid management, proposal management, sales operations, capture management, or related strategic sales support roles.

• Proven experience delivering winning bids for complex product or services-based opportunities.

• Strong background in bid or proposal management, with experience managing end‑to‑end bid sales cycles.

• Experience applying Shipley methodology (or an equivalent structured bid framework) is essential.

• Comfortable engaging with senior stakeholders and operating at management level, both internally and with customers.

• Sound commercial understanding, including P&L awareness and risk management.

• Strong organizational skills with the ability to manage multiple bids simultaneously under tight deadlines.

• Excellent written and verbal communication skills, with a passion for proposal development and storytelling.

• High level of proficiency in MS Office, with experience using proposal management tools such as pWin and Adobe (or equivalent).

• Strong self‑starter mindset and problem‑solving capability.

• Knowledge of Miller Heiman or equivalent sales methodologies is desirable.

• A strong interest in technology and a commitment to continuous learning and professional development.

• Demonstrated experience working in healthcare sales engagements and selling to Payers/Providers

• Working knowledge of EHR platforms such as Epic and ecosystem of applications

• Understanding of healthcare regulatory compliance standards for patient data and cloud security protocols such as HIPAA / HITECH