Benefits & Total Rewards Manager
Rag & Bone · New York, NY ·
- Category
- Management
About rag & bone
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.
Job Summary:
We are looking for a Manager, Benefits & Total Rewards to join our People Team at rag & bone. This is a hands-on role that owns the daily operations of our benefits programs from end to end, executing them flawlessly across every stage of the associate lifecycle — from onboarding and enrollment through leaves of absence, life events, and offboarding. This role is responsible for configuring plans in our systems, partnering directly with carriers and brokers to resolve escalations, building and managing the open enrollment timeline, and running the numbers on plan costs and utilization. This role will also be the go-to resource for associates across the organization, ensuring that deadlines are met, deductions are accurate, compliance requirements are met, and associates get clear, correct answers fast.
This role requires equal parts operational discipline and people-first communication, as you'll be balancing the technical demands of benefits administration with the day-to-day experience of associates navigating their benefits, leaves, and wellness needs.
Responsibilities:
Rules we live by | Rules you live by
Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity
Have No Fear | Innovate and solve problems
Own Every Decision | Work together and get results
Quality Matters | Not only with product, but we see it in our people
Make Shit Happen | Be disciplined, be competitive
Our in-office policy is in office, 4 days a week.
Benefits
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.
Job Summary:
We are looking for a Manager, Benefits & Total Rewards to join our People Team at rag & bone. This is a hands-on role that owns the daily operations of our benefits programs from end to end, executing them flawlessly across every stage of the associate lifecycle — from onboarding and enrollment through leaves of absence, life events, and offboarding. This role is responsible for configuring plans in our systems, partnering directly with carriers and brokers to resolve escalations, building and managing the open enrollment timeline, and running the numbers on plan costs and utilization. This role will also be the go-to resource for associates across the organization, ensuring that deadlines are met, deductions are accurate, compliance requirements are met, and associates get clear, correct answers fast.
This role requires equal parts operational discipline and people-first communication, as you'll be balancing the technical demands of benefits administration with the day-to-day experience of associates navigating their benefits, leaves, and wellness needs.
Responsibilities:
- Manage and administer health and welfare programs including negotiating with insurance carriers and vendors, managing the broker and vendor relationships, overseeing annual renewals and open enrollment, developing cost analysis and annual recommendations for health and welfare benefit plans and premiums, and developing processes and controls
- Manage the leave administration and reasonable accommodation life cycle starting with employee intakes, compliant documentation, People Operations processing, identifying business coverage needs, and all internal/external communications
- Responsible for ongoing education of benefit and wellness offerings in addition to managing all employee inquiries and connecting dots to identify areas of improvement and/or continuing education
- Ensure compliance with all applicable federal and state regulations which affect employee pay and benefits including FLSA, FMLA, ADA, COBRA, ERISA, ACA, ARPA, HIPPA, in addition to all regulatory (federal, state, local) paid family leaves
- Oversee compliance with the Affordable Care Act (ACA) including 1094/1095-C reporting, filing, and employee communications requirements
- Assist with data analysis for administration, annual 5500 preparation, audits, annual disclosure reporting requirements, and non-discrimination testing
- Ensure compliance, administration, and monthly auditing of various employee benefit plans; including, but not limited to health, dental, vision, life, disability, retirement, flexible spending, and voluntary products
- Plan, design, implement and administer a comprehensive rewards strategy including programs for wellness, recognition, and work/life effectiveness
- Contribute to the development and improvement of performance management systems and processes including annual goal setting and performance evaluations
- Monitor workers’ compensation claims and metrics. Identify and initiate programs to drive employee safety programs to reduce workers’ compensation expenses
- Evaluate competitive practices and positioning relative to the market and make recommendations to ensure our compensation and benefits plans are attractive
- Drive continuous improvement, creating better workflow, eliminating errors and inefficiencies and standardizing processes as they relate to benefits
- Bachelor’s degree, preferably in Human Resources, and/or equivalent combination of education and experience with an emphasis in Human Resources and Benefits
- Certified Employee Benefits Specialist (CEBS) certification, PHR or SHRM-CP preferred
- 3 to 5 years’ experience in Total Rewards (Benefits, Wellness, Recognition)
- Comprehensive working knowledge of Legal Compliance including FMLA/Paid Family Leave, Health Care Reform Act, ERISA & Section 125, HIPPA, FLSA, ADA, COBRA, reasonable accommodations, etc.
- Self-starter with the ability to thrive in a fast-paced environment
- Demonstrated ability to handle multiple projects simultaneously and prioritize work with competing demands
- Exceptional attention to detail & accuracy
- Excellent written, verbal, and interpersonal communication skills
- Ability to resolve problems using independent judgement that is consistent with standards, practices, policies, procedures, regulation, or law
- Effective communication and presentation skills as well as strong leadership and teamwork skills
- Demonstrated skills using Microsoft Office
- Experience with ADP Workforce Now strongly preferred, including system implementations / upgrades
Rules we live by | Rules you live by
Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity
Have No Fear | Innovate and solve problems
Own Every Decision | Work together and get results
Quality Matters | Not only with product, but we see it in our people
Make Shit Happen | Be disciplined, be competitive
Our in-office policy is in office, 4 days a week.
Benefits
- Paid Time Off
- Clothing Allowance
- Generous Employee Discount
- Paid Parental Leave
- Membership to Calm and access to other wellness benefits
- Medical, dental, vision and ancillary benefits
- 401k
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.