Benefits & People Programs Analyst

Are you energized by helping employees understand their benefits, navigate life events, and get the support they need when it matters most? AHF Products is looking for a Benefits & People Programs Analyst to join our Mountville, PA headquarters team and help deliver benefits, leave, and total rewards programs that are accurate, compliant, easy to understand, and employee-focused.

This is a great opportunity for someone who enjoys variety: supporting employees, partnering with HR and payroll, working with vendors, improving processes, and turning data into insights that help leaders make better people decisions. Reporting to the Compensation & Benefits Manager, this role blends hands-on benefits administration, leave coordination, HRIS accuracy, compliance support, reporting, and analytics.

This role is based primarily onsite at our headquarters in Mountville, PA. It is not a remote position, and candidates should be comfortable working in the office for the majority of the workweek.

Do you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle (TOUGH)?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets. With decades of experience in award-winning flooring design, innovation, product development, manufacturing, and service, we improve the quality of people’s lives through great products and a deep commitment to outstanding customer service. Our headquarters is in Mountville, Pennsylvania with a global manufacturing footprint employing over 3000 people worldwide.

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners. We pledge to deliver reliable, consistent, and best-in-class products, services, and support. We look for people who aren’t afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way. If these ideals appeal to you, you are going to want to join our team!

WHAT YOU’LL DO:

In this role, you will help strengthen the programs that support employees throughout their work and life experience, including benefits, leave, wellness, retirement, and total rewards.

As the Benefits & People Programs Analyst, you will:

• Help own and strengthen AHF Products’ benefits and leave programs by ensuring they are well-run, competitive, compliant, employee-friendly, and aligned with the needs of our people and business.
• Play an active role in building better people programs by identifying employee needs, improving processes, using data to spot trends, and recommending enhancements that make benefits, leave, wellness, retirement, and total rewards programs easier to access and understand.
• Serve as a trusted benefits and leave resource for employees, helping them navigate eligibility, enrollment, life events, Open Enrollment, disability, FMLA, and other leave of absence needs with clarity, care, and confidentiality.
• Support day-to-day benefits administration, including enrollments, changes, terminations, billing, payroll deductions, invoice reconciliation, vendor file feeds, and employee communications.
• Coordinate leave of absence programs with accuracy and compassion while helping employees and managers through the leave and return-to-work process.
• Improve the employee benefits experience by developing and maintaining clear communications, forms, procedures, HRIS or website content, training resources, and process documentation.
• Support annual Open Enrollment and new hire benefits orientation, including system updates, plan set-up validation, communication materials, employee education, and election support.
• Partner with HR, payroll, managers, vendors, brokers, and benefits leadership to resolve routine, sensitive, and complex benefits or leave issues and deliver excellent service.
• Maintain and audit benefits, leave, and employee data in HRIS and vendor systems to keep information accurate across carriers, payroll, and internal records.
• Prepare reports, audits, compliance documentation, and data analyses that support benefits, leave, compensation, workforce planning, and total rewards decisions.
• Monitor and analyze financial, utilization, participation, and employee experience metrics for health and welfare, retirement, wellness, and other people programs; translate findings into insights and recommendations for leadership.
• Support benefit Request for Proposals by preparing census files and required data, evaluating program and vendor opportunities, and assisting with new benefit plan or vendor implementations.
• Participate in annual compliance filing processes by gathering, analyzing, and submitting required data within deadlines, including Annual Funding Notices, Summary Annual Reports, Summary of Benefits Coverage, and Summary Plan Descriptions.
• Support benefit plan valuations, nondiscrimination testing, annual benchmarking, and survey participation to help ensure programs remain competitive, sustainable, and compliant.
• Contribute to compensation-related analytics, including market data analysis, salary benchmarking, job structure maintenance, job description standardization, and compensation planning activities.
• Assist with administration and auditing of retirement, wellness, tuition assistance, voluntary benefit, and other employee programs as assigned.
• Look for smarter ways to work by leveraging AI, automation, HR technology, reporting tools, and practical process improvements to improve accuracy, efficiency, and the employee experience.
• Handle sensitive employee and organizational information with professionalism, discretion, and confidentiality.
• Perform other related duties as assigned.

WHAT WILL HELP YOU SUCCEED:

• Ability to communicate effectively and influence at all levels of the organization
• Strong collaboration and team-work skills that incorporate a broad view to achieve objectives, both independently and as part of a business and HR team
• Possesses critical thinking skills - the ability to objectively analyze information and arguments to form a well-reasoned judgment or make a sound decision, which includes questioning assumptions, seeking evidence, considering different perspectives, and evaluating your own biases to arrive at a conclusion that is logical and evidence-based, rather than accepting information at face value
• Working knowledge of relevant State and Federal laws related to benefits and compensation
• Strong organizational skills to handle high volumes of work in a fast-paced environment while maintaining excellent delivery and quality performance. Ability to pivot focus effectively in response to business needs
• Excellent analytical abilities with a strong attention to detail, combined with a strong customer service orientation and the ability to work effectively both individually and in teams
• Proven oral and written communications skills to convey information clearly and effectively. Solid listening skills to gather information for understanding
• Ability to synthesize information from multiple sources, determine issues and objectives, and develop strategies to address needs
• Ability to maintain confidentiality

WHAT WE’RE LOOKING FOR:

• Bachelor’s degree in human resources, Business, Economics, Statistics, Analytics, or a related field preferred; associate’s degree or equivalent work experience may be considered.
• 4+ years of progressive experience in benefits administration, leave of absence administration, HR analytics, compensation, or a related Human Resources function.
• Strong knowledge of employee benefits programs and leave regulations, including FMLA, disability, parental leave, COBRA, HIPAA, health and welfare plans, voluntary benefits, and applicable federal, state, and local requirements.
• Demonstrated analytical and critical thinking skills, with the ability to work with large amounts of data, identify issues, research solutions, and make sound recommendations.
• Experience maintaining HRIS, benefits, leave, payroll, or vendor systems; UKG experience preferred.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Excellent written, verbal, interpersonal, active listening, and customer service skills, with the ability to communicate effectively with employees and stakeholders at all levels.
• Strong organizational, time management, and project management skills, with the ability to prioritize, meet deadlines, manage changing priorities, and work effectively in a fast-paced environment.
• High attention to detail, discretion, professionalism, and ability to maintain confidentiality.
• Ability to work both independently and collaboratively, cross-train across related responsibilities, and support continuous process improvement.

IT WOULD BE GREAT IF YOU ALSO HAVE:

• Certified Employee Benefits Specialist (CEBS), Certified Compensation Professional (CCP), or related certification, or progress toward certification.
• Experience supporting Open Enrollment, benefits audits, vendor integrations, compensation surveys, salary benchmarking, or HR reporting.
• Strong initiative, adaptability, and commitment to lifelong learning and continuous improvement.

PHYSICAL DEMANDS:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Push, pull, carry and lift 20 - 50lbs
• Walking, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
• Talk, hear, read, write and comprehend English
• Must be able to work in a non-temperature-controlled environment
• May require occasional travel

MENTAL DEMANDS:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast-paced environment
• Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.