Backend Developer and Sr. Developer
HCL Technologies Limited · Singapore ·
- Seniority
- Senior
- Employment
- Full time
- Category
- Backend
- Experience
- 3+ years
HCL Technologies is hiring Change Managers in Singapore to govern production changes per ITIL and Change Management policies — running CAB meetings, risk/impact assessments, ServiceNow/CMDB upkeep, and stakeholder communications while maintaining audit readiness. Requires 7+ years IT experience, 3–5 years hands-on Change Management, and ITIL Foundation certification.
We are hiring experienced Change Managers to govern and coordinate production changes in line with Change Management policies, ITIL best practices, and agreed SLAs. This role will ensure smooth planning, approval, communication, risk management, and implementation of changes while minimizing operational impact and maintaining compliance.
Key Responsibilities
Manage end-to-end production change governance and approvals.
Coordinate change planning, scheduling, implementation, and stakeholder communications.
Facilitate CAB meetings and ensure timely approvals.
Perform risk and impact assessments for planned and emergency changes.
Ensure compliance with vulnerability remediation and change restriction processes.
Maintain change records, governance documentation, and audit readiness.
Collaborate with Configuration Management teams to maintain CMDB accuracy.
Drive continuous improvement of Change Management processes and metrics.
Requirements Minimum 7+ years of overall IT experience. Minimum 3 to 5 years of hands-on Change Management experience in large-scale enterprise environments. Proven experience leading CAB governance, change risk management, and production change coordination. Experience in banking, financial services, or highly regulated environments is preferred. Good understanding of ITIL processes, ServiceNow, CMDB, and production change governance. Experience coordinating enterprise production changes and stakeholder communications. Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline. ITIL Foundation certification is mandatory. ITIL Intermediate/Managing Professional certification will be an advantage. ServiceNow certification is preferred.
Mandatory Skills ITIL ITSM ServiceNow (SNOW) Change Management Configuration Management CMDB CAB Approvals Risk & Impact Assessment Stakeholder Management Production Change Governance
Candidate Eligibility: Singapore Citizens, Singapore Permanent Residents (PRs), or nationals of countries other than India are eligible to apply. Indian nationals are not eligible for this position.
Requirements Minimum 7+ years of overall IT experience. Minimum 3 to 5 years of hands-on Change Management experience in large-scale enterprise environments. Proven experience leading CAB governance, change risk management, and production change coordination. Experience in banking, financial services, or highly regulated environments is preferred. Good understanding of ITIL processes, ServiceNow, CMDB, and production change governance. Experience coordinating enterprise production changes and stakeholder communications. Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline. ITIL Foundation certification is mandatory. ITIL Intermediate/Managing Professional certification will be an advantage. ServiceNow certification is preferred.
Mandatory Skills ITIL ITSM ServiceNow (SNOW) Change Management Configuration Management CMDB CAB Approvals Risk & Impact Assessment Stakeholder Management Production Change Governance
Candidate Eligibility: Singapore Citizens, Singapore Permanent Residents (PRs), or nationals of countries other than India are eligible to apply. Indian nationals are not eligible for this position.