Back-Up Administrative Coordinator

Position Summary

The Backup Administrative Coordinator supports the day-to-day administrative operations of the store and serves as a trained backup for the Administrative Coordinator role. This position helps ensure accurate payroll processing, personnel record maintenance, hiring support, compliance documentation, scheduling assistance, and communication between store leadership and associates. The Backup Administrative Coordinator must maintain confidentiality, provide excellent customer service, and assist with administrative tasks that support efficient store operations.

Key Responsibilities Administrative Support

• Assist with daily administrative functions and office operations.
• Maintain organized and accurate personnel files and store records.
• Process and file confidential employee documentation.
• Support store leadership with reports, correspondence, and administrative projects.
• Answer and direct phone calls professionally.

Human Resources Support

• Assist with onboarding and hiring processes for new associates.
• Prepare employment documentation and ensure completion of required forms.
• Track training, certifications, and onboarding progress.
• Help maintain compliance with company policies and employment regulations.
• Support associate inquiries regarding payroll, benefits, and company programs.

Payroll and Scheduling

• Assist with payroll review and timekeeping accuracy.
• Monitor attendance, punches, and exception reporting.
• Support scheduling processes and labor-related administrative tasks.
• Ensure payroll documentation is submitted accurately and on time.

Record Management

• Maintain confidential employee records in accordance with company standards.
• Ensure personnel files, corrective action documentation, and training records are complete and up to date.
• Assist with audits and documentation requests.

Store Support

• Serve as backup coverage for the Administrative Coordinator during vacations, absences, or peak business periods.
• Provide administrative support for store meetings, training sessions, and special events.
• Collaborate with department managers and store leadership to ensure operational needs are met.

Qualifications

• High school diploma or equivalent required.
• Previous administrative, office, payroll, or retail experience preferred.
• Strong organizational and time management skills.
• Ability to handle confidential information discreetly.
• Proficient in Microsoft Office applications and company systems.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Knowledge, Skills, and Abilities

• Attention to detail and accuracy.
• Strong problem-solving and organizational abilities.
• Ability to work independently and prioritize workload.
• Professional verbal and written communication skills.
• Ability to maintain confidentiality and professionalism at all times.
• Knowledge of payroll, scheduling, and personnel processes preferred.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Frequent use of computers, phones, and office equipment.
• Ability to lift and carry up to 25 pounds occasionally.
• Ability to work a flexible schedule based on business needs.

Success Measures

• Accurate and timely completion of administrative tasks.
• Payroll and personnel records maintained with minimal errors.
• Positive support of hiring, onboarding, and associate relations processes.
• Effective backup coverage for Administrative Coordinator responsibilities.
• Consistent adherence to company policies, procedures, and confidentiality standards.

· Access to up to 50% of your earned wages before payday, via our partnership with Stream