Back Office Customer Support with English
Teleperformance Polska · Warszawa ·
- Employment
- Contract
- Category
- Support
Hi!
Have you ever done laundry at work?
Strange?... With us it's normal 😊
We support customers of one of the largest manufacturers of home appliances / RTV / IT equipment. Join us and provide remote support to users of well-known products.
🏢 The service will be performed at our office in Warsaw, located at 24 Wołoska Street.
🔧 Scope of cooperation:
- Handling customer inquiries regarding technical issues and product functionality.
- Diagnosing reported problems and proposing solutions.
- Providing product-related information.
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The role is fully back-office focused, with no phone-based customer interactions (no voice support).
- Registering requests in internal systems.
✅ What we expect:
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Excellent command of English (C1), with a strong focus on written communication.
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Basic knowledge of household appliances (e.g. washing machine, refrigerator, TV)
- Good communication skills and willingness to learn.
- Ability to work with computer tools efficiently.
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Willingness to provide services from our Warsaw office located at 24 Wołoska Street.
💼 What we offer:
- Civil contract – PLN 31.50 gross/hour.
- Flexible cooperation model – you decide on your availability within project operating hours (Monday-Friday 8:00 - 17:00, and occasionally Saturday 09:00 - 14:00). Availability is declared independently by the contractor and agreed on an ongoing basis in line with service needs.
- Access to the MyBenefit platform, where you can exchange the points you receive each month for private medical care, sports card, shopping codes, cinema tickets, and much more.
- Opportunity to participate in internal recruitment processes.
📢 Join us and apply today!
*We recruit remotely!