B2B Customer Service and Data Specialist podstawowych

About the role

To ensure continuity of product master data management, maintain high data quality across systems, and support sales and post-sales processes

Key tasks

• ensuring the continuity, accuracy, and completeness of product master data across company system supporting sales, logistics, finance, marketing, and customer service processes that rely on accurate product information,
• minimizing the risk of errors in product setup, pricing, sales offers, reporting, and operational processes,
• maintaining regulatory and business compliance requirements related to product master data management,
• • supporting ongoing business projects, system integrations, and initiatives requiring expertise in master data management,
• ensuring effective cooperation between multiple departments involved in product lifecycle management and sales operations,
• • supporting analytical and operational activities within customer service and supply chain processes.

About you

• Minimum secondary education; higher education preferred (economics, administration, logistics, management or related fields).
• 2-4 years of experience in customer service, sales support, master data management, or administrative processes.
• Good knowledge of MS Excel.
• Ability to work with data, analyze information, and identify inconsistencies.
• Accuracy, attention to detail, and strong organizational skills.
• Experience working with ERP/CRM systems; SAP knowledge will be an advantage.
• Ability to manage multiple tasks and priorities in a dynamic environment.
• Strong communication and cooperation skills with cross-functional teams.
• Proactive approach to problem-solving and process improvement.
• Basic English language skills.
• Ability to work independently and take responsibility for assigned processes.

About Us

[Please insert Opco/company specific "about us" text here].

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About Sanoma Learning

How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company.

Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students.

So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential?

Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.