B2 Software Developer (Outsystems) at Social Security Scotland

Social Security Scotland is currently seeking a Software Developer (OutSystems) to join our digital delivery teams and help develop, enhance and support a range of business-critical services. This is an exciting opportunity to work in a collaborative Agile environment, contributing to secure, reliable and user-centred digital solutions that support the delivery of Scotland's social security benefits.

As a Software Developer (OutSystems), you will be responsible for the development, maintenance and continuous improvement of live digital services. Working as part of a multidisciplinary Scrum team, you will design, build, test and support applications of medium to high complexity using OutSystems, ensuring solutions meet agreed standards and business requirements.

You will help resolve live service issues, undertake maintenance activities, contribute to system and integration design, and work closely with colleagues across Social Security Scotland and the wider Scottish Government to promote best practice and deliver high-quality digital services.

A Software Developer delivers software components that form part of a product. At this role level, you will:

• develop software to meet user needs
• follow best practice guidelines and help to improve those guidelines
• create clean, secure and well-tested code
• coach and mentor more junior colleagues
• operate the services you build and identify issues in production

Responsibilities

• Manage service components to ensure they meet business needs and performance targets.
• Support specific activities to improve development processes.
• Identify deficiencies in development processes and contribute to improvements where appropriate.
• Apply a modern standards approach and support others in doing so.
• Collaborate with colleagues and stakeholders to review specifications where necessary.
• Use agreed specifications to design, code, test and document programs of medium-to-high complexity to the correct OutSystems standards.
• Help fix faults following agreed procedures.
• Carry out agreed maintenance tasks on infrastructure.
• Translate logical designs into physical designs.
• Design systems characterised by managed levels of risk, manageable business and technical complexity, and meaningful business impact.
• Work with well-understood technologies and identify appropriate patterns for their use.
• Build and test simple interfaces between systems.
• Contribute to more complex integration solutions as part of a wider team.
• Provide recommendations on the most appropriate tools, methods and approaches to support delivery.

Success Profiles
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here.

For this post, the following Success Profile elements will be assessed:

Experience:

1. Experience designing, coding, testing and documenting programs or scripts of medium-to-high complexity using OutSystems, applying agreed specifications, standards and development tools.
   
2. Experience developing and debugging applications using OutSystems Service Studio and Service Center, including fault diagnosis and resolution in line with agreed procedures, and carrying out maintenance activities to support live services.
   

Behaviours:

• Communicating and Influencing (Level 3)
• Developing Self and Others (Level 3)

You can find out more about Success Profiles Behaviours here.

Technical / Professional Skills:

This role is aligned to General Developer within the Government Digital and Data Profession.

These skills will be tested during the Technical Assessment if you are successful at sift stage. They will not be assessed at application stage. Please review the following to understand the skill expectations: Software developer - Government Digital and Data Profession Capability Framework

How to Apply
Apply online, you must provide a CV and a Supporting Statement (of no more than 750 words) which provides evidence of how you meet the Experience outlined in the Success Profiles above. Both the CV and the Supporting Statement provided will be assessed against the criteria for the role

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

Should a large number of applications be received, an initial sift may be conducted using the CV and Supporting Statement on the first Experience criteria. Candidates who pass the initial sift will have their applications fully assessed.

There may be a telephone interview prior to the final interview stage.

Candidates who pass the sift will be invited to an interview which will assess the Experience and Behaviours, and a technical assessment comprising a coding exercise which will assess the Technical Skills.

Full details of the interview and assessment process will be shared with shortlisted candidates once the sift has been completed.

We aim to provide feedback on request. However, if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Expected Timeline (subject to change)
Sift - w/c 26th October
Interview – w/c 9th November
Location - In Person in either Dundee or Glasgow

Reserve List
In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 12 months.

About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.

GDD Pay Supplement
This post is part of the Government Digital and Data (GDD) profession and currently attracts a £6000 annual GDD pay supplement, which is paid monthly. Pay supplements are reviewed regularly.

Working Pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for, please contact us.

Equality Statement
Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot.

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information
This role is only available to those currently employed (on a permanent basis) by Social Security Scotland, Scottish Government Main or Common Citizenship organisations.

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot.

Apply before 23:55 on Monday 26th October 2026.

Contact Name - Resourcing Team
Contact e-Mail - recruitment@socialsecurity.gov.scot