Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

The Azure Architect is responsible for designing, implementing, and overseeing advanced cloud solutions in Microsoft Azure to meet organizational goals. This role focuses on creating scalable, secure, and high-performing architectures while aligning cloud strategies with business objectives. The ideal candidate is a technical leader with extensive experience in Azure services, solution design, and a deep understanding of enterprise IT environments.

What You'll Do

• Design and implement Azure-based architectures for enterprise applications, data, and infrastructure.
• Develop scalable, secure, and cost-efficient solutions to meet current and future business needs.
• Provide architectural guidance to engineering and operations teams.
• Lead the adoption of Azure best practices, tools, and methodologies across the organization.
• Collaborate with business stakeholders to define cloud strategies and roadmaps.
• Evaluate and recommend Azure services and third-party tools to optimize solutions.
• Establish governance frameworks, including Azure Policies, RBAC, and tagging strategies.
• Ensure compliance with industry regulations and standards such as GDPR, HIPAA, and SOC 2.
• Design architectures with a focus on high availability, disaster recovery, and performance optimization.
• Monitor and enhance system performance using Azure Monitor, Log Analytics, and Application Insights.
• Lead cloud migration projects, including planning, execution, and risk management.
• Modernize legacy applications and systems for Azure compatibility using cloud-native technologies.
• Incorporate DevOps principles, including CI/CD pipelines and Infrastructure as Code (IaC), using tools like Bicep, and Azure DevOps.
• Develop automated workflows for resource provisioning and management.
• Work closely with cross-functional teams, including developers, operations, and security teams.
• Mentor junior architects and administrators on Azure technologies and solution design.
• Design, implement, and manage Azure infrastructure, including virtual machines, storage, networking, and identity management.
• Monitor and optimize the performance and cost of Azure resources.
• Implement and maintain security best practices, including Azure Security Center, Azure Policy, and role-based access control (RBAC).
• Ensure compliance with organizational and industry-specific standards (e.g., GDPR, HIPAA, SOC).
• Develop and maintain automation scripts and templates (e.g., PowerShell, ARM, Bicep, Terraform) to streamline cloud operations.
• Automate routine tasks, such as resource provisioning, monitoring, and scaling.
• Set up and manage Azure Monitor, Log Analytics, and Application Insights to ensure system health and performance.
• Troubleshoot and resolve issues related to Azure services and applications.
• Design and implement backup strategies using Azure Backup and Recovery Services.
• Develop and test disaster recovery plans to ensure business continuity.
• Configure and manage Azure Virtual Networks, VPNs, ExpressRoute, and load balancers.
• Ensure secure and reliable connectivity between on-premises and Azure environments.
• Work closely with developers, DevOps teams, and other stakeholders to provide Azure expertise and support.
• Mentor and train junior administrators on Azure best practices.
• Other duties as assigned

What You'll Bring

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• 5+ years of IT experience, with at least 3 years specializing in Azure administration and the utilization of Bicep.
• Proven experience with Azure services, infrastructure-as-code tools specifically Bicep, and cloud security.
• Microsoft Certified: Azure Administrator Associate (required).
• Microsoft Certified: Azure Solutions Architect Expert or other advanced certifications (preferred).
• Proficiency in PowerShell, Azure CLI, and automation tools like Terraform, Bicep or ARM templates.
• Strong understanding of networking concepts (DNS, routing, firewalls).
• Familiarity with DevOps practices and CI/CD pipelines.
• Experience with hybrid cloud solutions and migrations.
• Strong problem-solving and analytical skills.
• Excellent communication and documentation abilities.
• Adaptability to evolving cloud technologies and environments.
• Collaborative team player with a proactive approach to knowledge sharing.

Pay Range: $117,500.00 - $156,700.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.