AV Support Officer (School)

Job Scope:

• Assist in School-Wide Operation of Audio-Visual Facilities

• Provide AV/Multimedia technical support to staff to facilitate the delivery of lessons, CCA, exams, meetings and at school events and functions

• Set-up AV/Multimedia facilities in rooms and venues for lectures, exams, school events and functions

• Set-up and perform live streaming and video-conferencing

• Plan and implement sound integrative AV/Multimedia operating procedures in the school

• Provide technical advice in terms of AV/Multimedia equipment and related software that the school can purchase to support teaching and learning, exams, events and functions
• Work closely with ICT team (e.g. ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff, student, Infocomm Club (CCA)
• Provide training for staff and students on the use of AV/Multimedia facilities
• Assist in AV/Multimedia Production and Training
• Provide live-streaming/video-conferencing support for coverage of school events and functions
• Work closely with ICT team (e.g., ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff and students
• Maintenance and Management of AV/Multimedia Equipment and Inventory
• Perform servicing and repair for AV/Multimedia equipment
• Maintain usage and service records of AV/Multimedia equipment, and replacement of AV/Multimedia equipment in rooms and venues (e.g. agape concert hall, media studion, assembly and meeting areas)
• Manage loans of AV/Multimedia equipment via school standardised loan procedures
• Perform asset checks of AV/Multimedia equipment
• Work closely with HOD ICT and ICT Manager/Associate in sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements
• Other Duties
• Project management of commissioned school works on AV/Multimedia facilities, including planning, liaising and coordination between various stakeholders (e.g. vendors, school users etc.)

Other duties pertaining to the area of AV/Multimedia (e.g. troubleshooting of PA system and Media Studio) when assigned by School Leaders, HOD/ICT, ICT Manager/Associate and Infocomm Club teacher-in-charge

Qualifications :
• Minimum requirement of Diploma or equivalent relevant
qualification

Skills :
Have knowledge and be able to troubleshoot and provide advice
for the following AV systems in school:
o Various types of AV equipment e.g. visualisers,
projectors, speakers, control panels, switchers, mixers
o AV systems in special rooms (e.g. auditorium) inclusive of
sound control panels, microphone set ups, matrix system
• Preferably have experience in live-streaming, video conferencing
or equivalent in a school environment
• Preferably be IT-savvy and possess good computer skills in order
to seamlessly integrate audio-visual usage with school needs

Experience :
• At least 2 years of working experience as an AV support officer
or equivalent in schools
• Preferably have working experience in managing AV at events,
functions and projects in school.
• Preferably have working experience in managing assets,
maintenance and replacements in school.
• Preferably have working experience in providing training to staff
and/or students on the use of AV equipment in school.
• Preferably has working experience in handling AV/ICT equipment
in the school environment