Automotive Diagnostics & Data Analytics Engineer
Ford México · Mexico ·
- Category
- Data analytics
The Technical Support Engineer Analyst provides expert diagnostic guidance to dealership technicians and manages business analytics for the Technical Assistance Center. The role involves using tools like Alteryx, Qlik, and Power BI to analyze field data and support cross-functional engineering teams.
Ford of Mexico is seeking a Technical Support Engineer Analyst to serve as the technical authority for dealership technicians, guiding complex mechanical, electrical, and software diagnostics. You will also lead the TAC's Business Analytics efforts, extracting and visualizing field data with Alteryx, Qlik, Power BI, and advanced Excel to present actionable insights to senior management.
You will collaborate with Parts Supply, Field Service Engineers, and Product Concern Engineers to ensure rapid