Automation QA Manager

Compensation: ₹30L – ₹35L • No equity

Job Description – QA Manager (Automation + GenAI) Position: QA Manager We are looking for a highly driven and technically strong QA Manager to lead quality engineering initiatives across modern web applications and AI-powered products. The ideal candidate should have strong expertise in test automation using Playwright with JavaScript, hands-on understanding of GenAI/LLM evaluation methodologies, and excellent stakeholder communication skills. This role requires someone who can thrive in a fast-paced, high-growth environment while building scalable quality processes and collaborating across engineering, product, and client teams.

Key Responsibilities • Lead and manage end-to-end Quality Assurance activities across multiple products and releases. • Define and implement QA strategies, test plans, automation frameworks, and quality standards. • Drive automation initiatives using Playwright and JavaScript for UI, API, and end-to-end testing. • Establish scalable automation practices integrated with CI/CD pipelines. • Validate and evaluate GenAI/LLM-based applications using metrics such as relevancy, faithfulness, contextual accuracy, hallucination detection, bias, and response quality. • Collaborate with Product Managers, Engineering teams, Data/AI teams, and clients to ensure high-quality product delivery. • Participate in requirement discussions and provide quality-focused inputs during early development stages. • Manage defect lifecycle, root cause analysis, risk assessment, and release sign-offs. • Build and mentor high-performing QA teams while promoting a strong quality culture. • Work closely with clients and stakeholders to provide testing updates, quality reports, risk analysis, and release readiness communication. • Adapt quickly to evolving priorities and support rapid product iterations in a fast-growing environment. • Drive continuous improvement initiatives across testing processes, tools, and delivery practices. • Ensure application performance, reliability, security, usability, and compliance standards are met. • Track and report QA metrics, automation coverage, release quality, and operational efficiency.

Required Skills & Qualifications • Bachelor’s degree in Computer Science, Engineering, or related field. • 10+ years of experience in Software Testing/Quality Engineering with leadership experience. • Strong hands-on experience with Playwright and JavaScript/TypeScript automation frameworks. • Good understanding of API testing, UI testing, regression testing, and CI/CD integration. • Practical understanding of Large Language Models (LLMs), GenAI workflows, prompt validation, and AI evaluation concepts. • Experience with LLM evaluation tools/frameworks such as DeepEval or equivalent is preferred. • Excellent client-facing communication and stakeholder management skills. • Strong collaboration and cross-functional coordination abilities. • Ability to work effectively in fast-paced startup or high-growth environments. • Experience in Agile/Scrum development methodologies. • Strong analytical, problem-solving, and decision-making capabilities.

Preferred Qualifications • Experience testing AI-powered healthcare, SaaS, or enterprise applications. • Exposure to cloud platforms such as AWS, Azure, or GCP. • Knowledge of performance testing and security testing practices. • Familiarity with accessibility testing and modern quality engineering practices. • Experience building QA processes from scratch in scaling organizations.

What We’re Looking For • Ownership mindset with strong execution capabilities. • Passion for innovation and modern quality engineering practices. • Ability to balance technical depth with people leadership. • Strong focus on delivering exceptional product quality and customer experience.