Audio/Visual Banquet Captain
General Hotels Corporation · Crowne Plaza Indianapolis Airport ·
- Category
- Hospitality
General Hotels Corporation has an immediate opening for an Audio/Visual Banquet Captain to join our hotel team at the Crowne Plaza Indianapolis Airport Hotel! Reporting to the Director of Banquets, the Audio/Visual Banquet Captain supports the Banquet and Sales team in providing an exceptional experience for guests and clients of the hotel.
The A/V Banquet Captain is responsible for a variety of tasks, including:
- Setting up and taking down equipment, including: Microphones, Monitors, Projectors, Projection Screens, Lighting, and Laptops.
- Inspecting and setting up all Audio/Visual Equipment per the Banquet Event Order’s exact specifications.
- Working with clients in a professional manner to ensure their Audio and Visual requests are met
- Troubleshooting any technical issues that may arise.
- Ensuring equipment is properly stored.
- Ensuring event preparation is complete and all staff members are at their assigned areas 15 minutes prior to event start time.
- Performing Pre-Event meetings with team members, the sales department, and clients
- Managing inventory of banquet items and notify Banquet Director when items are low in inventory.
The ideal candidate for this position will possess the following skills:
- Excellent customer service skills
- Strong communication skills in English, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Ability to work well under pressure
- Ability to stand, walk, bend, lift, and perform other movement required to effectively set up and take down A/V equipment.
- Ability to move and carry A/V Equipment, including microphones, screens, projectors, monitors, and other heavy banquet equipment.
- Ability to work in a team-oriented atmosphere dedicated to providing exceptional hospitality and service to each guest.
- Flexibility to work banquet events at a variety of hours including early mornings, evenings, weekends, and holidays, as needed.
- Previous A/V equipment set-up experience is required; prior hotel experience is preferred.
Benefits include:
- Medical, Dental, and Vision Insurance Options
- Company Paid Life Insurance
- Company Paid Telemedicine
- Supplemental Life Insurance
- 401(k) with company match
- Earned Wage Access (“on-demand pay”)
- Hotel Room Discounts
- Company Paid Employee Assistance Program
- Perks through Benefit Hub
- Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.