Audio Visual (AV) Specialist – DIRECTV Platform Support

• Support and maintain DIRECTV platforms, cable television distribution systems, digital media suites, and multimedia broadcasting infrastructure.
• Configure, monitor, and troubleshoot video distribution systems that deliver content from multiple external sources to the internal cable TV network.
• Maintain and support DIRECTV receivers, signal distribution equipment, video interfaces, and associated AV infrastructure.
• Diagnose and resolve audio, video, signal quality, connectivity, and multimedia distribution issues.
• Support IPTV, multicast, digital media distribution, and related network-based video delivery technologies.
• Design, configure, maintain, and troubleshoot VoIP and enterprise communications systems.
• Configure and support routers, switches, firewalls, voice gateways, and associated network infrastructure.
• Support SIP, VLANs, Quality of Service (QoS), and unified communications technologies.
• Maintain network connectivity and provide technical support for Geographically Separated Units (GSUs).
• Ensure compliance with DoD cybersecurity requirements, Security Technical Implementation Guides (STIGs), and secure network operating procedures.
• Collaborate with systems administrators, cybersecurity teams, network engineers, and mission stakeholders to resolve technical issues.
• Develop and maintain technical documentation, network diagrams, equipment inventories, and operational procedures.
• Perform preventive maintenance, system testing, equipment configuration, and troubleshooting to ensure service availability.
• Provide technical support for complex AV, network, telecommunications, and multimedia system issues.

• Active DoD Secret security clearance that is current and maintainable.
• Current CompTIA Security+ certification meeting applicable DoD 8570/8140 requirements.
• 5–10 years of experience supporting enterprise network, telecommunications, audiovisual, or related technical systems.
• Hands-on experience supporting DIRECTV platforms, cable television distribution, IPTV, or digital media distribution systems.
• Experience supporting AV equipment, video distribution infrastructure, multimedia systems, and television signal delivery.
• Experience supporting VoIP systems, voice gateways, and unified communications platforms.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, and QoS.
• Experience with Cisco networking and voice technologies.
• Ability to troubleshoot and resolve complex audio/video, network connectivity, and communications issues.
• Understanding of secure network operations and DoD cybersecurity requirements.
• Strong communication, documentation, analytical, and problem-solving skills.
• Ability to work full-time onsite at Los Angeles Air Force Base (LAAFB).

• Experience supporting AV and multimedia systems in a military or federal government environment.
• Familiarity with DIRECTV commercial or enterprise distribution platforms and headend equipment.
• Experience with IPTV, multicast video delivery, signal distribution, and digital media suites.
• Experience implementing DoD STIGs and supporting cybersecurity compliance activities.
• Experience providing technical support to geographically separated facilities or mission-critical operations.
• Active DoD Secret Clearance
• Current CompTIA Security+ Certification
• Relevant audiovisual and DIRECTV platform support experience

Why Vision IT?

At Vision IT, we are committed to compassion, excellence, and servant leadership. We empower our teams to drive mission success, ensuring seamless IT service delivery for Los Angeles AFB and its mission partners. If you are a results-driven IT leader, passionate about people, program excellence, government IT service management, and leading high-performing teams, we want you on our team.

At Vision IT, we prioritize the health, well-being, and financial security of our employees with a comprehensive benefits package, including:

• 401(k) Plan: Company matching contributions to help you save for retirement.
• Dental & Vision Insurance: Coverage for dental care, eye exams, glasses, and contacts.
• Health Insurance: Comprehensive medical coverage.
• Paid Time Off (PTO): Generous policy to maintain work-life balance.
• Disability Insurance: Short-term and long-term protection for financial stability.
• Life & AD&D Insurance: Coverage for life and accidental death/dismemberment.
• Supplemental Benefits: Voluntary benefits for critical illness, accident, and hospital care.

We are dedicated to supporting your health, well-being, and long-term financial goals.

Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Vision IT's employees' ability to perform their job duties may result in discipline up to and including discharge.