Associate Systems Engineer (Hybrid Cloud)

Job Summary:

The Associate Systems Engineer ensures the availability, security, and performance of the enterprise infrastructure. This role focuses on the installation, configuration, maintenance, and monitoring of Windows Server (2022/2025) environments, Active Directory, and foundational virtualization technologies. Acting as a foundational technical resource, the Associate Engineer assists with system upgrades, troubleshoots service disruptions, and maintains comprehensive technical documentation to support operational continuity.

Job Duties:

• Monitors and maintains servers and possibly storage systems
• Analyzes and troubleshoots system issues
• Assists with the performance and coordination server replacements and server builds
• Monitors, manages and maintains Active Directory
• Acts as a technical resource for the Project Management Office
• Completes and upgrades system documentation
• Responsible for remote administration, design and implement of troubleshooting issues, and update/deploy Microsoft solutions
• Triage and resolve escalations from the team within defined customer SLAs
• Be a problem solver - Identify solutions for hardware, software, and network issues
• Leverage remote support tools to resolve support requests
• Communicate with clients and project leads in a highly professional and timely manner
• Other duties as required

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills, and Abilities:

Education:

• High School Diploma/GED, required
• Bachelors degree in Computer Science or Information Systems, preferred

Experience:

• One (1) or more years of experience managing multiple systems, required
• Ability to update and manage technical Tier 1, 2 and 3 escalation issues and identify solutions in fast-paced environment, required
• Prior experience with HP ProLiant servers, HP Blade chassis, Cisco UCS Servers, preferred

License/Certifications:

• Microsoft MCSA / MCSE certification, preferred
• Microsoft Certified: Azure Fundamentals (AZ-900) or Azure Administrator Associate (AZ-104), preferred

Software:

• Prior experience managing and maintaining Microsoft Windows Servers 2022/2025; Windows 11, required
• Prior experience or knowledge of VMWare ESX v8, preferred
• Prior experience with RedHat Linux v8 or newer, preferred

Language:

• N/A

Other Knowledge, Skills & Abilities:

• Strong oral and written communication skills
• Excellent interpersonal and customer relationship skills
• Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details
• Capable of successfully multi-task while working independently or within a group environment
• Ability to rely on extensive experience and judgment to plan and accomplish goals
• Capable of working well under pressure while dealing with unexpected problems in a professional manner
• Capacity to communicate and interact with all levels of employees and management
• Ability to interact and build consensus among people
• Ability to work after standard business hours and travel

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $100,000 - $120,000
Maryland Range: $100,000 - $120,000
NYC/Long Island/Westchester Range: $100,000 - $120,000