Location Designation: Hybrid - 3 days per week

Business Unit

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era — all backed by the stability and purpose of a mutual company built to last.

Role Overview

We are looking for a detail-oriented and initiative-taking QA Test Engineer with experience in test automation, AI-enabled QA practices and manual testing. The ideal candidate will be responsible for validating software applications, designing and executing test cases, developing, and supporting automation frameworks, and leveraging AI tools to improve test efficiency, coverage, and defect detection.

What You'll Do:

Automation Testing Responsibilities

• Develop and maintain automated test scripts for web, API, and backend applications.

• Execute automated regression suites and analyze test execution results.

• Support CI/CD integration for automated test execution.

• Improve automation framework stability and reusability.

• Work with Selenium WebDriver, MABL, Cypress, Playwright, TestNG, JUnit, Rest Assured, Jenkins.

AI QA Responsibilities

• Utilize AI-powered testing tools to enhance test generation and test execution automation.

• Analyze AI model outputs for accuracy, bias, reliability, and validation.

• Participate in AI testing strategies for applications involving machine learning or generative AI features.

• Evaluate opportunities to improve QA productivity using AI-driven solutions.

Functional QA Responsibilities

• Analyze business requirements, functional specifications, and user stories.

• Create detailed test plans, test scenarios, and test cases.

• Ensure traceability between requirements and evaluate coverage.

• Perform functional, regression, integration, system, smoke, and other testing.

• Validate APIs, UI workflows, database interactions, and backend processes.

• Identify, document, track, and retest software defects using defect management tools.

• Collaborate with Business Analysts, Developers, Product Owners, and Scrum teams.

• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.

• Prepare QA status reports and testing metrics.

What You'll Bring:

• Strong understanding of STLC and SDLC.

• Experience in manual and automation testing.

• Knowledge of Selenium, API testing tools, SQL, Agile, and CI/CD pipelines.

• Experience with defect tracking tools such as JIRA and PractiTest.

• Basic to intermediate understanding of AI-assisted testing concepts.

• Strong analytical, communication, and critical thinking skills.

Preferred Skills

• Bachelor’s degree in computer science, Information Technology, or related field.

• Experience testing AI applications.

Pay Transparency

Salary Range: $65,000-$92,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 94699