Associate Manager / Manager Security Operations

Overview

🚀 We're Hiring: Associate Manager, Security Operations in Ciudad Juarez, Chihuahua, Mexico!

Are you ready to lead the charge in operational security excellence? We're looking for an enthusiastic Associate Manager, Security Operations to oversee two close-by facilities in Ciudad Juarez.

As our Associate Manager, you will:

• Have direct supervision over a comprehensive physical security program
• Protect Associates, visitors, facilities, and assets
• Support and implement Global Security policies, programs, and standards

Your expertise will be essential in mitigating risks, managing incident responses, reducing liabilities, and maintaining a secure working environment. If you're passionate about security and ready to make a difference, we'd love to hear from you!

👥 Join us in fostering a safe and secure workspace. Apply today!

Responsibilities

· Security Operations:

• Provides lead asset protection and security operations program oversight across the in-scope Shure Juarez facility portfolio as a member of the Global Security team.
• Manages the contract security provider relationship, including contract support, budget management, service expectations, performance monitoring, and reviews to ensure alignment with operational requirements.
• Develops site-specific training for contract security staff and serves as the 24/7 escalation point for the contract security provider.
• Leads the oversight and maintenance of security systems and equipment, while overseeing related vendor contracts and budgets.
• Directs security response efforts to protect Associates and assets during emergency situations, focusing on minimizing disruption, damage, and cost.
• Prepares written security incident reports, status updates, and presentations, for leadership.
• Coordinates security support for special events, business meetings, and travelers as required.

Risk Management:

• Conducts physical facility assessments and recommends industry-aligned, cost-effective security solutions that support divisional priorities and budget requirements.
• Partners with HR, IT, Finance, Legal, EHS, Operations, and Internal Audit to ensure security services and programs remain aligned across Juarez facilities.
• Analyzes regional intelligence and local crime data to proactively adjust security posture based on emerging risks and vulnerabilities.
• Supports Regional Crisis Management Team and Global Security incident and crisis management processes by leading the security response during crisis events.
• Establishes and maintains effective partnerships with local and state law enforcement and external security organizations in support of Global Security’s mission.

Work Instructions and Standard Operating Procedures:

• Leads the development, documentation, and implementation of security operations standards, procedures, processes, work instructions, job aids, and response plans in alignment with Global Security requirements.

Compliance:

• Supports the Company’s adherence to security related regulatory demands which include, but are not limited to, Customs Trade Partnership Against Terrorism (C-TPAT) and Authorized Economic Operator program (OEA) by establishing and maintaining security protocols.
• In collaboration with Global Trade compliance, prepares all documents related to physical security and ensures compliance to achieve and maintain C-TPAT validation along with supporting internal and external audits.

Security Training and Awareness:

• Leads efforts to foster a security-aware culture among Associates, contractors, and visitors, by promoting situational awareness and communicating relevant security conditions, trends, and expectations.
• Develops training materials and communications to educate Associates and keep stakeholders informed.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred.
• Bilingual in Spanish and English required, with the ability to read, write, and speak fluently in both languages.
• Minimum of 3 years’ experience managing or overseeing physical security operations and physical security systems such as access control, intrusion detection, video surveillance, and visitor management.
• Demonstrated knowledge of Mexico security environment and risk mitigation programs.
• Demonstrated knowledge of local laws and regulations.
• Solid understanding of Customs Trade Partnership Against Terrorism (C-TPAT), Authorized Economic Operator (AEO), and Transported Asset Protection Association (TAPA), with experience in supply chain security within a manufacturing environment preferred.
• Strong decision-making skills and an analytical, problem-solving mindset.
• Advanced use of Microsoft Office products

WHO WE ARE

Shure’s mission is to be the most trusted audio brand worldwide – and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, and manufacturing facilities throughout the Americas, EMEA, and Asia.

Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.

THE MIX MATTERS

Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!