Associate Implementation Consultant

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

At CloudPay, we’re growing fast, and we’re looking for passionate, detail-oriented

Associate Payroll Onboarding Consultant to help onboard new clients onto our cutting-edge global payroll platform.

In this role, you’ll play a key part in delivering a "white glove" experience, ensuring that every client journey is smooth, consistent, and successful. You’ll collaborate across teams to configure solutions, support payroll project delivery, and contribute to the seamless setup of new clients worldwide.

This is a fantastic opportunity for individuals with a background in payroll, HRIS, or business systems implementation or those eager to apply their analytical and problem-solving skills in a global, people-focused tech environment.

You’ll receive support and training as you grow into a true implementation expert.

Main responsibilities

• Implement payroll projects and execute designated tasks as part of the payroll processing on behalf of customers, on time and accurately
• Provide support to customers on all payroll related matters to ensure the highest level of service, including acting as a back-up covering for holidays or emergencies
• Identify and consider both the business and technical needs of customers with the goal of providing a quality and consistent user experience
• Configure, execute, test and implement the designed solution, in alignment with global requirements
• Provide support to Implementation Consultants (IC’s) in performing designated activities related to system setup and testing within the project delivery
• Provide regular status updates to Reporting Manager
• Provide regular status updates to Project Leads
• Perform tasks as assigned by the Reporting Manager
• Supporting best practice and excellence with a ‘can do’ attitude

Experience needed for this role

• Good experience in payroll processing or HRIS Implementation
• Solid experience in support, configuration, or implementation of business applications
• Strong analytical skills
• Advanced MS Excel skills
• Interest and ability to learn new business applications and related capabilities as required.
• Ability to communicate effectively with business users and technical staff

About you and Our core values

• Taking ownership, working with integrity and respect
• Being a team player is key to our culture
• Solution and customer focused
• Great initiative with the goal for excellence in achieving results
• Dedicated to developing and always looking for continuous improvements
• Be creative, be committed, be engaged and enjoy what you do

Philippines Package and Benefits:

• Competitive Salary

• Competitive vacation allowance

• Calm app

• Sick Leave

• EAP

• Group Life Insurance, HMO

• Employee Referral Program

• De Minimis Benefit

• WFH Allowance

• Mid-Year Bonus

• 13th Month Pay

• Regularization Bonus, 1st Year Anniversary Bonus

• Bereavement Leave

• Paid Volunteering days

• Study Leave

• Marriage Leave

CloudPay is committed to being an equal opportunities employer

#LI-Hybrid #LI-GH

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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